Transforming leaders and culture through organisational development.Purpose Coaching - Connecting with purpose leads to real growth and impact.Purpose Learning - Providing an interactive and engaging experience, Purpose Learning sessions strengthen your organisation’s leadership network through shared learning, collaboration and connection. Expand your leadership team’s mindsets and skillsets.Purpose Facilitation - Encouraging change throughout the entire organisation, Purpose Facilitation uncovers insights and opportunities using agile and design thinking principles. Learn how equipping teams and incorporating purpose into everything you do can deliver aligned results to move your business forward.Speak with Purpose - Speak with Purpose are engaging, educative and empowering keynote presentations. Through research, storytelling, humour and real-life practical tools, Natalie demonstrates the power of purpose and how it can be developed to achieve sustainable business and career outcomes.

Outsourced HR consultancy services nationally and strategic projects partnering with NFPs, social enterprises and corporate organisations, leading engagement of client teams as the Client Relationship Manager facilitating HR health checks and strategy sessions to determine client roadmap, project scope and execute on deliverables and agreed budgetDesigned Leadership Growth coaching programs to impact and accelerate leaders – devised program content, conducted 360 feedback surveys, facilitated regular one to one coaching sessions with each leader onsite, triad meetings with program sponsor and leader, and shared curated resource plays they can act in their teams.Developed Recruitment and Onboarding Frameworks for NDIS providers to embed within their workflow. Integrated the tools and templates within the workplace, conducting briefing sessions with house managers, staff and leadership team. Facilitated new group interview assessment centres for support workersResponded to COVID19 and launched a Connect Tribe within network new and prospective that focuses on psychosocial leadership in the current culture and climate. Curated resources on Trello, instruction design and delivery of weekly webinars.Partnered with ageing and disability industry associations to design and deliver anan annual learning plan for their members including monthly webinars and blog content.Mentoring through action learning projects and innovationWork has included the architecture of leadership capability frameworks, employee performance framework models and tools plus organisational design of revised team structures.Executive Team Member driving strategic business growth coaching staff across the team hive

Project work collaboration with over 1500 employees nationally to redesign their entire organisational structure to one of the self-managing teams operating within a democratic formal structure using the methodology of Participative Design Workshops. Worked closely in collaboration with the ASU and Fair Work Australia.Designed content, coordinated logistics and delivered Participative Design Workshops nationally for staff to redesign their work, set their team goals, measure their current motivation and identify their training needs for the future state.Developed a Skills and Knowledge Capability Framework for support workers and operational managers to be used within the agencyDelivered webinars and conference speaking on “How to Implement Self Managing Teams in an existing organisation” for NDS (National Disability Services) membersCoaching multiple leaders within community services agencies to achieve their professional goals and deliver on their KPIs and strategic goals

Executed an Employee Engagement Survey for all staff using Culture Amp Employee Analytics Platform in alignment with the PYW Strategic Plan objectives. Conducted Leadership Team, manager and staff briefing session pre-survey. Analysed data results (organisational, department, team, manager) and over 1000 qualitative comments. Prepared and presented summary reports on results. Designed a model to initiate an Employee Experience Working Group;Implemented a revised recruitment and staff onboarding model to improve efficiencies, including the establishment of a Residential Care Worker assessment centre process to maximize the candidate experience from initial application contact to end of the probationary period, measured with staged evaluation mechanisms and feedback from the new staff reporting to PYW Leadership Team;Designed a Leadership readiness capability questionnaire and instigated a Leadership Development program called Premier Leaders, embedding the Diploma of Leadership and Management for 32 middle managers. The program included mentoring by senior leaders (including myself), creation of a leadership resource library, action research projects for business improvement ideas and post-program reviews. Launched program with an applauded CEO led event ceremony that was the first for PYW’s history;Developed a workforce learning framework for 350 staff across NSW and ACT with acosted learning and development plan within budget, a staff learning program matrixtailored to the job role and successfully supported two new L&D Facilitators to implement theplan;Presented a framework for a Manager Community of Practice to develop capabilities of Residential Case Managers and Residential Team Managers across PYW increasing cross functional collaboration;

Managed Learning and Development for 1000 staff nationally as a Senior Manager, focusing on internal capabilities, employee engagement, change readiness and talent management;Managed a budgeted learning plan of $650K aligned to strategic and operational prioritiesannually;Designed and implemented a new onboarding process and induction framework to increase the overall employee experience and improve staff retention rates; Mapped all job roles to a Staff Learning Program Matrix for each Executive Tier to ensure all business compliance standards and risk mitigation was met;Coordinated the online learning management system (Moodle LMS platform) and custom-built internal digital learning content using ISpring software;Developed staff learning programs e.g. Consumer Directed Care, Privacy, Medication, and Leading Self and Others, and other organisational development business transformation and cultural change initiativesStakeholder engagement with operational business units to implement government contracts to ensure compliance and sustainable business outcomes.

Member of Executive Leadership Team reporting to CEO and Board. Active contributor on a number of committees including strategy and risk, finance, PMO, policy review & the staff consultative group;Responsible for the operational management and strategic direction of HR, Learning and Development, Marketing & Clinical Services portfolios, managed an operating budget of $5 million-plus;Leadership of 30 staff within People and Culture and engaging a workforce of 600 staff member’s plus 300 employees with a disability within our social enterprises and 400 foster careers across NSW. A total focus of 1000 plus workforce members. Built a newly formed Clinical Services division of Psychologists and Behaviour Support Practitioners within the company from concept to reality;Facilitated conversations for the strategic plan and organisational values refresh after negotiating a partnership with the University of Sydney Business School to assist with its development. The UoS also supplied a number of MBA students to do action research projects on our social enterprises, which I coordinated;Championed Challenge‘s future strategic plan with a strong focus on driving people initiatives and projects based on the company vision and values as well as building the organisation’s culture as an efficient, sustainable and highly capable workforce;Implemented leading-edge organisational development strategies to attract and retain thebest and brightest talent for service delivery e.g. Challenge the Future Leadership Development Program for high potential staff, and the “Top Teams” team development program for regionally based sites to become high performing;Organisational review & workplace reform, change management, attraction, recruitment and retention; financial control, performance development, strategic HR and employee relations, business & marketing plans and event management;Managed the enterprise RTO ensuring compliance

Account managed a number of large government and NFP customers for their staff development need bringing expertise and understanding of the industry;Secured a contract with ADHC to deliver Cert III and Cert IV qualifications to over 500 support worker trainees in NSW. I then project managed the rollout of this training;Designed and delivered qualifications for the Community Services industry (Aged Care, Disability, Home Care) Cert II to Diploma level in Management and Leadership.

As a member of the National Head Office HR team I coordinated all national training including internal training, induction programs, and other strategic initiatives for workforce development across all of the operational areas;Managed enterprise RTO, successfully growing scope and capacity.

Responsible for the training and assessment of vocational qualifications Certificate II to Diploma in Community Services and Business for a student portfolio of over 1000 active students from various government and non-government community service organisations such as ADHC, Home Care Service of NSW, Presbyterian Aged Care, Royal Freemasons Benevolent Institute and Baptist Community Care.