Natalie Wilde (Assoc Cipd) (Apm Pmq) Email & Phone Number

- Lead the delivery of a large scale consultation project (circa 14K EEs) to implement new technology across multiple segments within Sodexo- Determine the best approach to implementation and deployment of the project- Communicate effectively with stakeholders from all levels including Project Managers, Project Sponsor, Regional Leadership Committee, HR Leadership Committee, HRBPs- Provide Employee Relations advice and guidance to the project, designing and adapting the consultation process to ensure legal compliance and manage risk- Manage a team responsible for the provision of an HR administration and query handling service for customers which is responsive, customer focused and efficient, adhering to key SLAs and KPIs- Create process maps, RAID logs, RACI matrix, stakeholder matrix, forms, trackers, timelines, letters, pamphlets, FAQs, guidance relevant to the project as required. - Provide accurate and timely reports, presentations and option papers to senior stakeholders to gain buy in and support key decisions

Manchester, United Kingdom

- Support and led continuous improvement initiatives and change projects within the HR Shared Service Centre - Working with a multitude of stakeholders including; Service Managers, HRBPs, HRDs.- Acting as a change agent, ensuring projects are aligned with the strategic goals of HR. - Conducted deep dives into existing processes and areas highlighted by feedback mechanisms such as customer satisfaction surveys, to ensure improvement efforts are targeted at the biggest focus areas. - Utilised a variety of tools and technology as well as knowledge and expertise to create option papers with recommendations and solutions for key decision makers.- Created and presented business proposal to senior stakeholders for the development of key business areas such as mediation services. - Maximised the use of existing technology and collaborated with external providers where necessary to embed new technology.

- Key member of the HR Coronavirus team during the pandemic. - Activities included drafting; regional FAQs (UK&I), furlough/redeployment manager guidance/process maps, employee furlough letters, option papers to support key decision makers. - Key point of contact for senior stakeholders (such as HRBPs, HRDs), attended regular webinars and kept up to date with coronavirus/furlough news and legislation. - Supported the Employee Relations team with the administration of consultation cases for over 6 months, during a period of high organisational change.

Manchester, Greater Manchester, United Kingdom

- Provided a remote, responsive and compliant Employee Relations advisory service, in line with company specific policies and legislation including GDPR. - Effectively managed a high volume of cases using a case management system for all employee relation issues, providing advice for all managers with UK&I across a variety of sites (e.g. Defense, Corporate, Healthcare). Cases included absence management, probation, AWOL, flexible working, investigations, investigations/disciplinaries, TUPE, and collective/individual consultations. - Helpful, highly responsive, efficient and effective support for all cases including producing due diligence data as required and within agreed timescales. - Coordinated file cases for Sodexo’s Legal team for Employment Tribunal cases. - Project work: TUPE process review, provided support for ER and Policy Specialist, trained new starters for ER Advisor role.

Manchester, Greater Manchester, United Kingdom

- Efficiently administered the employee benefits & rewards platform, including; Cycle to Work, Discounts and all Flexible Benefits for all UK&I employees.- Generated pension packs for employees and provide appropriate due diligence for TUPE. Ensured employee records were accurately maintained within correct audit and governance requirements. - Perform pension tracing exercises and collaborate with current and previous pension providers.- Collaborated with the International Mobility team, handling queries from employee on international assignments and inputting monthly payroll data. - Regularly reviewed processes within the team to increase efficiency and improve time management. - Worked collaboratively with the HR Reward Analyst to implement a new ‘Recognising You’ platform for employee recognition and modernise the Service Loyalty Award programme. - Project Work: streamlined HR Support processes, implementation of Recognising You portal, pension increase transition piece, integration of ROI benefits, automation of Service Loyalty Awards, Annual Bonus/Pay Increases, automation of provider reports, streamlining monthly/weekly pension reporting.