Nataliia Betsa Email & Phone Number

Lviv

• Create, refine, prioritize and manage product backlog
• Plan iterations and releases, execute project management activities
• Own and drive product design and development being the contact point for requirements clarifications, prototypes review, new features designing, roadmap planning etc
• Stakeholder management
• Form, manage and coach project teams
• PM mentorship & assessment

Lviv, Ukraine

• Managed end-to-end product development: discovery, analysis, prototype, design, development, UAT, release preparation
• Led the teams of designers, developers, QAs and content managers
• Acted as a Project Manager, Business Analyst and proxy Product Owner

Lviv

• Implemented project management practices, initiated & led Scrum implementation;
• Owned product backlog and coordinated new features developments and/or system enhancements;
• Identified, monitored and communicated project-related issues, scope changes, variances and contingencies;
• Organized and conducted project team meetings (backlog refinements, retrospectives, sprint reviews and plannings), planned sprints, assigned and monitored tasks;
• Re-launched and supervised QA and BA processes to provide relevant control and suggest process enhancements;
• Managed project team by setting team priorities, reviewing performance, facilitating teamwork, motivating and coaching team members, helping to resolve conflicts and solve issues, providing feedback and recognition etc.

Lviv

• Led technical & financial projects and programs (including initiation, feasibility study, planning, execution, control, closure and post-implementation review);
• Developed tailored project methodologies for new markets opening and transition management of new markets;
• Coordinated PMO team and managed project teams;
• Designed and implemented standardized & optimized process flows;
• Implemented LEAN methodology and tools for Markets and NBS, facilitated End-to-End process mapping for Order-to-Cash, Record-to-Report and Hire-to-Retire, contributed to the Global Record-to-Report E2E Process Flows.
• Acted as an ERP product owner and Solutions/Processes Manager for Nespresso Financial Services.

Lviv, Ukraine

• Coordinated new tools development and deployment;
• Performed financial system analysis and requirement collection;
• Supported business by resolving system problems;
• Designed and implemented process flows;
• Refined, verified and coordinated validation of business requirements.

Lviv, Ukraine

- Customer relations management, account management;- Ensuring data quality by performing sample check analysis and internal audit of provided services;- Preparation of periodic internal/external reports/dashboards on quality of services provided;- Calculation and presentation of KPIs, trends monitoring, root cause analysis of mistakes/errors and problem.

- Negotiations with foreign partners and account management;- Planning, control and optimization of mutual settlements.

Business Analysis Advanced, Business Analysis Advanced, Computer Science At The Ukrainian Catholic University

Lean Initiatives Master Pillar, Lean Office, Lean Design & Process Optimization

Computer Software Developer

Young European Citizens' Convention

Activities and Societies: Communication CommissionEU Parlament Simulations, open space discussions, round tables with experts (Diana.

Master Of Arts (Honours) In International Economics, International Economics, Master Of Arts

Activities and Societies: - Participated in the International Graduate and Post-Graduate Students’ Scientific Conference “Ukrainian.

Secondary Education, Graduated With Honours, Economics

Secondary Education, Graduated With Honours, English Language And Literature, General