Responsibilities:- Winning new clients, controlling customer retention and satisfaction - Services and service packages development and improvement- Team management, motivation and keeping them happy (up to 20 talents) - Establishing policies, planning and undertaking activities that promote company culture and vision - Controlling company costs and price policy, keeping company profitable- Reporting to the ownerAchievements: - № 5 Effective digital agency in Ukraineand - № 6 digital agency in creativity and craft according to the Ad Coalition official ranking (2017-2018).- talent management system that resulted into high loyalty level among the employeesKey clients: Reckitt Benckiser, L'Oreal, Henkel Ukraine, Synevo Ukraine, Delta Medical, J&J, Watsons Ukraine, Pepsico.

Responsibilities:- Winning new clients, developing existing clients - Significant improvement of services quality - Team selection and management- Price policy revision- Reporting to the owner

The idea was to add social media services to the portfolio of media bayer, so the company hired me for a new position of CSD to ensure this change. My role was to select and manage smm-team, to ensure high quality of social media content and other services, to develop existing clients by cross-selling new products and to manage daily work of account managers both in smm and media devisions. Key clients: KFC, Carlsberg Ukraine, Ferrero, Toyota Lexus, Brown Forman, Oriflame, Honda, Total, Amway.Key services: media strategy, media management, social media marketing, creative content for smm and media.

Managing key projects for Unilever, Sony Russia, Carsberg Ukraine.

Managing client service department, providing interaction procedures between the rest of the departments (40 employees). Communication with key clients. Key customers: Carlsberg Ukraine, Unilever, Hercules, Credit Dnipro Bank, Bank Kontrakt.Key services: creative ideas development, web development, SEO, digital media campaigns, SMM, mobile marketing.Achievement: for the year of stable work of the agency we became № 8 in craft and creative works among all digital agencies of Ukraine (according to the ranking of All-Ukraine Ad Coalition http://vrk.org.ua/).

Main responsibilities: All studio projects supervision, dealing with new requests, leading strategy and developing the client relationships encompassing branding, web development and marketing projects. Reporting to the owners. Main clients : Life:), Credit Agricole Bank, UMH-Group, iStore, Luxoptica, Kernel, Agroholding Avangard, Myronovskiy Hliboproduct, Arterium, Amadeus, DTEK, System Capital Management, Obolon, Lvivske,TAS-insurance, Technopolis, Eurocar and other.

Project management for Alfa Bank, Credit Agricole, AVK, Nestle Ukraine (creative development, ad campaigns, ad materials design)

Brand management for different divisions of a Ukrainian Holding:- Zolotaya Balka, sparkling wine;- Krynka, dairy products;- Karpatska Dzherelna, mineral water;- F-1, soft drinks.