Nataliia Yakovleva Email & Phone Number

Warsaw, Pl

Warsaw, Mazowieckie, Poland

Responsible for managing full-cycle localization and translation projects in the paid media sector, maintaining the highest standards of performance and collaborating with our international team.- Set up, management and running the entire lifecycle of localization and translation projects for global clients (top brands in retail, e-commerce and hospitality) in 35+ languages.- Managing multiple projects of a tight-deadline nature without exceeding client's deadlines. - Support clients and internal teams with the linguistic and technical optimization of online marketing activities, contributing to the improvement of marketing campaigns (PPC and Paid Social) from a localization perspective.- Perform various PPC-related optimization tasks, aimed at reducing client costs, such as SQRs, keyword research, etc.- Analyze competitors' content to provide market insights to my clients.- Conduct language QA by performing quality checks at various project phases to ensure quality, consistency, and accuracy.- Localize marketing content from English to Ukrainian.- Create and maintain project/client documentation (briefs, TMs, glossaries/TBs, style guides).- Knowledge of Phrase (Memsource) CAT tool.- Proficient in Translation Management System (TMS): Plunet.- Liaise with freelance and in-house language specialists and production teams from all departments.- Collaborate with teammates, clients and language specialists across multiple timezones.- Optimize recurring internal processes and create internal instructions for the new processes and tasks from scratch.- Run training for new joiners, and junior members on internal processes and SQRs, as well as trained freelance language experts on PPC localization & best practices.- Support the Vendor Manager with recruitment by reviewing UK-UA, RU-RU tests.

Warsaw, Mazowieckie, Poland

- Prepare the working space, equipment and support with any queries the new-joiners or global-team-members visiting from other locations.- Be the first point of contact for our visitors and a mediator between the Poland team-members and HR teams for collective actions. - Maintain efficient office infrastructure such as operations and emergency manuals updated, and managing company equipment inventory.- Ensure the team have fully functional home and office equipment and troubleshoot any issues (with IT support).- Organize & schedule team events, like summer and Christmas socials, quarterly breakfasts, birthday celebrations, etc.- Make approved payments using company debit card.- Administer monthly team expenses.

Warsaw, Mazowieckie, Poland

- Manage the entire life-cycle of multiple localization and translation projects for global clients consisting of the world's top brands across luxury and retail.- Support clients and internal teams with linguistic and technical optimization of online marketing activities contributing to both the improvement of marketing campaigns (namelyPPC and Paid Social) from a localization point of view.- Perform several PPC-related tasks, such as SQRs, keyword research, etc.- Analyse competitor's content in order to provide market insights to my clients.- Proficient in Translation Management System (TMS): Locate.- Follow QA processes by performing quality checks at various stages of process to ensure quality, consistency and accuracy.- Liaise with freelance and in-house language specialists and production teams from all departments.- Localize marketing content from English to Ukrainian.- Create and maintain glossaries and style guides.- Intermediate knowledge of Phrase (Memsource) CAT tool.

Kyiv, Kyiv City, Ukraine

Ukrainian to English and English to Ukrainian translations of various journalistic material, website information, internal policies and reports, the weekly newsletter, etc.

Warsaw, Mazowieckie, Poland

- E-mail communication with clients, analysis, and verification of the required documents sent by the client according to the procedure- Everyday accurate Excel pivot tables maintenance- Problem and mistake identification, their solving or handing over to a responsible person- Liaising and providing assistance and ongoing information to other departments on customer issues.- Suitable adherence to company procedures and use of all tools and resources when considering and resolving clients' inquiries and complaints

Warsaw, Masovian District, Poland

- creation of the visual content for the campaigns in InDesign - writing of the marketing texts for the campaign purposes - in-site preparations and organization of the events held by the hotel

Kiev Region, Ukraine

Warsaw, Masovian District, Poland

- Checking in and out guests using Opera (PMS)- Invoicing and billing guests for their stay and services used- Providing guests with directions to their room, other hotel facilities, and city sightseeing places - Informing guests of all on-site amenities and any relevant information that is needed to use them- Handling and resolving guest complaints- Communicating with guests to better understand their individual needs to provide them with the best service possible

Warsaw, Masovian District, Poland

Galveston, Texas, Stati Uniti

Galveston, Texas, Stati Uniti

Kiev Region, Ukraine

Master'S Degree, Management, 4.4 (Ects: 122)

Major in E-Business Project Management in an International Environment

Bachelor'S Degree, Tourism & Recreation, 4.68 (Ects: 184)

Activities and Societies: October 2017 - May 2019 — founder and president of the "Shuffle - Language Exchange Club" students science club.

Bachelor'S Degree, Journalism

Major in International Journalism