Nataliya Hrytsyna Email & Phone Number

Copenhagen, Capital Region, Denmark

Lviv, Ukraine

Lviv, Ukraine

I work with an international team to generate business strategies and deliver on set targets and goals. As a manager, I oversee the operation work of Category Moderators (DACH), including lean process mapping and coaching, and consistently deliver tangible business results in a fast-paced environment. I also conduct linguistic and functional quality assurance to ensure high standards for our products and services.In my role, I am responsible for addressing technical issues or payment problems in coordination with cross-functional departments, and I write and translate bi-weekly marketing communications for experts. I also interview and onboard new experts to grow our community and bring fresh perspectives to our offerings.To provide valuable insights and drive informed decision-making, I provide high-quality product analytics and insights based on SQL and Power BI reporting. I stay on top of relevant trends and issues in our industry and complete follow-up analyses to ensure we are continuously improving and meeting the needs of our customers.

Lviv Region, Ukraine

Administrative work for the office, managing team of 5-7 people, close work, and communication with stakeholders about the daily performance of the team. Financial work with an accountant for the payroll, taxation, budget management, and forecasting for the office development. Signatory of the company in Ukraine.

Lviv / Remote

Daily communications in German and English/sometimes Russian/with emails, calls and chatsrequests in Descpro/ Greyhound systems, rebooking, cancellation, manual booking in Worldspanand Amadeus and Sabre, calls, communications with airlines, B2B suppliers, and consolidators

Berlin Area, Germany

As a Project Manager at Elumbus GMbH (AER consolidator in Kyiv)Work shadowing in Berlin for the partner company. Responsible for opening the outsourcing office in Lviv from the beginning. Interviewing and hiring employees for the calculation and customer support team. Organizing the onboarding processes, training, and daily routines. Communication with owners and remote teams. Training and coaching for the newcomers.

Procure to pay specialist /Operational buyer for Swiss SA Market responsible for PR controlling, PurchaseOrder creator, daily communications with suppliers, requestors and strategic buyer, reporting.FEB 2015- JUN.2015 Operational buyer for Swiss SA Market,Backfilling and Work shadowing at Nestle Swiss SA (Entre Deux Villes, Vevey, Switzerland) Responsible for creation of Standard Routines and Process Maps for NBS Lviv and instructing the team in Lviv.

Lviv

Supervisor of the branch, Guide for Lviv/Lemberg Tourist InfoRoutes developer and guide for Akademischer Reisedienst/Orionreisen Vienna (starting from AUG 2013)Organization and coordination of travels in Ukraine and Georgia, Accompanying tourists during trips,language translation (Ukrainian/Russia/Polish-German/ English)

Lviv

German Language Teacher, student exchanges, and summer - language camps organizationManager at Fundraising for Nonprofit Organisation "Together for Youth"

Project Management Basic /Advanced, Basic /Advanced

Gained skills and expertise: Effective Leadership, Negotiations, Project Success, Business and strategic success, Use of KPIs.

Travel Guide For Lviv / Lvov City And Region Of Galicia

Tour guide and city tour (attractions in the region Galicia)

Travel Agent Specialist And Counter Force

Sales theory, sales experience, Tourist Geography, reservation systems (Amadeus, Galileo) travel agency expertise and legal

Master'S Degree, German, English And World Literatur, Linguistik., Specialist/Mag Phil.

Diploma for teaching German (C1) and English (C1) language and world literature, Polish (B1).