Alok T. Email & Phone Number

Toronto, Ontario, Canada

Modernizing wallet capabilities across Pokerstars vertical offerings – Poker, Casino and Sports

Toronto, Ontario, Canada

• Notification Engine System: Event driven - Intelligent and proactive customer, vendor and associate communications.
• Migration of SAP based communications to cloud (GCP)
• Operational Logistics and Intelligence View: Migration of legacy supply chain system/apps to GCP.

• Enterprise Cloud Application Development, Product Improvement, Customizations
• POS application development geared towards grocery retail chains.
• Worked in direct collaboration with major Canadian grocery retailers Lablaws and Metro.
• Solutioned and designed custom integration implementations.
• Involved in helping tranisition to a cloud based enterprise model.

San Francisco Bay Area

• Worked with internal business stakeholders to prioritize enhancement requests.
• Managed production support activities to ensure smooth day to day business operations.
• Helped scale application infrastructure to support an increase in user traffic.
• Played a key role in executing change controls, responsibilities including but not limited to presenting the proposed change to enterprise Change Advisory Board (CAB).
• Held multiple interactive sessions with Case Managers (clinicians) to better understand their needs and translate them into actionable use cases in close collaboration with the development team.
• Worked with the development team to ensure development timelines are met.

San Francisco

• Gained thorough knowledge on Marketing Tools like Google Analytics and Marketo.
• Performed tasks related to Search Engine Optimization to help bring in more traffic to the company website.
• Used Web Analytics to monitor website traffic and created insights about user navigation trends.
• Gained insights into user behavior through leveraging multiple large data sets
• Generated scheduled and ad hoc reports with KPIs and other relevant metrics
• Used analytics to drive optimization decisions and inform projects

Bengaluru Area, India

• Developed and maintained client specific applications utilizing Lotus notes technology to improve their internal processes.
• Involved in automation tasks related to maintenance activities; developed programs to carry out daily tasks which previously required manual efforts.
• Handled applications and delivered solutions successfully in accordance with Service Level Agreements promised to the client.
• Created solutions impacting the Henkel point of sale processes and production lines in the North Americas region.
• Managed client applications on Lotus Notes and SAP platforms, ensured timely update to the logistics and supply-chain management portals. (Maintenance and Change Requests)
• Managed small group of employees to train them in procedures.

Bengaluru Area, India

• Completed Green Field Training in Java Core for 3 months.
• Landed with project immediately after the completion of my training for client HENKEL.
• Trained internally within the project in Java Script and Lotus Notes Technology.
• Involved in maintenance activities initially.
• Promoted to the level of senior programmer/Business Analyst within a year of joining the project.
• Member of the Award winning team for Application support.

Masters In International Business, International Business/Trade/Commerce, 3.19

Activities and Societies: Family Business Club, Digital Marketing Club, Graduated with an overall GPA of 3.19 finishing among the top 20%.

Bachelor Of Engineering (Be), Electronics And Communications Engineering, 3.5 Gpa

Graduated first class with distinction. Overall GPA of 3.5.