Alok T. Email & Phone Number

Burlington, On, Ca

Toronto, Ontario, Canada

Modernizing wallet capabilities across Pokerstars vertical offerings – Poker, Casino and Sports

Toronto, Ontario, Canada

• Notification Engine System: Event driven - Intelligent and proactive customer, vendor and associate communications. • Migration of SAP based communications to cloud (GCP)• Operational Logistics and Intelligence View: Migration of legacy supply chain system/apps to GCP.

Enterprise Cloud Application Development, Product Improvement, Customizations• POS application development geared towards grocery retail chains.• Worked in direct collaboration with major Canadian grocery retailers Lablaws and Metro. • Solutioned and designed custom integration implementations.• Involved in helping tranisition to a cloud based enterprise model.

San Francisco Bay Area

• Worked with internal business stakeholders to prioritize enhancement requests.• Managed production support activities to ensure smooth day to day business operations. • Helped scale application infrastructure to support an increase in user traffic.• Played a key role in executing change controls, responsibilities including but not limited to presenting the proposed change to enterprise Change Advisory Board (CAB).• Held multiple interactive sessions with Case Managers (clinicians) to better understand their needs and translate them into actionable use cases in close collaboration with the development team. • Worked with the development team to ensure development timelines are met. • Coordinated production release activities to ensure releases are executed on schedule.• Part of the Digital Presence Incubation & Technology Initiation team. • Helped implement best practices being part of the core team to aid dependent parallel projects.• Responsible for handling Project Scope Change efficiently, and acted as an understanding and accommodating liaison between business and functional teams.• Played a key role in determining & documenting roadmaps for building APIs to be consumed by multiple partner projects.• Conducted multiple regional pilots for the diabetic, heart as well as pre-diabetic members.• Worked with large datasets to gather analytics related to the large Kaiser Member network.• Involved in transforming mobile applications built on top of the enterprise API platform to be truly device-agnostic by enabling communication with clouds of Wearable devices such as Fitbit, Jawbone, Nike Fuel, J&J etc.• Facilitated and participated in user story writing sessions in collaboration with SMEs and the development team.• Created and maintained product backlog keeping it prioritized as per business needs. • Responsible for driving the technical review processes before Go-Lives.

San Francisco

• Gained thorough knowledge on Marketing Tools like Google Analytics and Marketo.• Performed tasks related to Search Engine Optimization to help bring in more traffic to the company website.• Used Web Analytics to monitor website traffic and created insights about user navigation trends. • Gained insights into user behavior through leveraging multiple large data sets• Generated scheduled and ad hoc reports with KPIs and other relevant metrics• Used analytics to drive optimization decisions and inform projects• Identified and monitored direct and indirect competitors.• Part of a 4-member team to come up with Ideas on identifying new market segments and how to reach out to them.• Worked with the IT team in Poland, dishing out requirements and monitoring SLAs.

Bengaluru Area, India

• Developed and maintained client specific applications utilizing Lotus notes technology to improve their internal processes.• Involved in automation tasks related to maintenance activities; developed programs to carry out daily tasks which previously required manual efforts. • Handled applications and delivered solutions successfully in accordance with Service Level Agreements promised to the client.• Created solutions impacting the Henkel point of sale processes and production lines in the North Americas region.• Managed client applications on Lotus Notes and SAP platforms, ensured timely update to the logistics and supply-chain management portals. (Maintenance and Change Requests)• Managed small group of employees to train them in procedures.• Involved in assisting managers to create daily reports by converting complex data into understandable information.

Bengaluru Area, India

• Completed Green Field Training in Java Core for 3 months.• Landed with project immediately after the completion of my training for client HENKEL.• Trained internally within the project in Java Script and Lotus Notes Technology.• Involved in maintenance activities initially.• Promoted to the level of senior programmer/Business Analyst within a year of joining the project.• Member of the Award winning team for Application support.

Masters In International Business, International Business/Trade/Commerce, 3.19

Activities and Societies: Family Business Club, Digital Marketing Club, Graduated with an overall GPA of 3.19 finishing among the top 20%.

Bachelor Of Engineering (Be), Electronics And Communications Engineering, 3.5 Gpa

Graduated first class with distinction. Overall GPA of 3.5.