•10 week research project • Lead user experience research of a wide range of the financial rating products in Europe and the US. Delivering insights that lead to demonstrable business value, and evangelizing user research in the product development.• Developing user personals, workflows, and presentations.• Recommend and lead the most appropriate approaches in getting feedback from our audience including participatory design methods, interviews, ethnographic studies, user-initiated feedback tools, in-person and remote focus groups, card-sorting exercises, usability studies off-site, online or in our lab, as well as quantitative methods.• Coaching team members and manage their performance.

• CE Lead in charge of standards for JPMorgan’s New ACCESS commercial banking portal, a complex environment with a wide variety of integrated business features and functions. • Lead user experience of financial products from business requirements to development • Create workflows, personas, interaction flows/information architecture, low fidelity mock-ups, navigational flows, and high fidelity prototypes. • Developed wireframes with detailed annotations using Axure, functional flows and UE specifications for simultaneous product releases within my area of responsibility. Using Agile Methodology established project schedule sand milestones and was responsible for ensuring deliverables meet release and sprint/iteration guidelines. • Leading presentations to the Senior Business Stakeholders. • Conducted user task analysis, and analysis of user research results to create seamless experiences for web and desktop application. • Collaborating with Development Teams, Technology Specialists, to drive solutions to help deliver an optimum User Experience, executing (UAT) at each stage of the design for the platform. • Collaborating with Senior Leadership, Sales & Marketing, Business Stakeholders to gather business and product requirements.

Designed front page McKinsey.comConducted heuristic evaluation on internal pagesPresented findings to the internal team

Developing Information Architecture/UX for several large consumer facing websites - brand “Above The Influence” , funded and for the National Drug Administration with audience of US teenagers. Applying game theoretic principles to behavioral and computational systems, emphasis on human crowdsourcing.Created innovative conceptual designs based on measuring influence, graph theory, reputation systems. Data scraping and data visualization.Create and revise information architecture documents for Internet, Extranet, and Intranet Web sites as well as other online applications.Experience with integrating reputation systems into consumer websites.Conducting and analyze stakeholder interviews to understand key success factors for a project.Incorporate best practices and valued insights into the project lifecycle.