Hr Business Partner, Mts Russia
Moscow, Russian Federation
MTS is the largest full service telecommunications operator in Russia and the CIS and, with over 120 million customers, one of the world's largest telecommunications players. Thrice voted Russia's most valuable consumer brand, the company is active across a wide range of access (mobile, home/office broadband, fixed telephony, wifi) and usage based (mobile telephony, mobile data/internet, handsets/devices, apps and value added products) services. Key responsibilities and achievements outlined below:Was hired into the newly created HR shared services back office function serving a range of customer-facing front office business units across the company- Development, implementation and management of Talent pool & HiPo (High Potential) projects - rotation, developmental growth and retention of personnel- Instrumental in the creation and development of the new corporate competence model and assessment centre - based business processes to support and refine the model- Defined and developed training and development programmes for middle and top management grades- Responsible for the replication and regional adaptation of national HR business processes across the 83 regional business units of the company throughout Russia- Design, implementation and management of a company-wide initiative designed to break down functional silos and foster interdisciplinary, cross-functional thinking and action- Management and all-round operational support on search and selection for top-level management positions with national, Russia-wide accountability across a wide spectrum of functions from network engineering to marketing & sales to finance- Designed, developed and implemented onboarding program for key customer facing personnel (call-centers and retail outlets)- Management of key external relationships with outsource suppliers across a wide range of mission-critical activities (high-level recruitment, ERP, specialised training, etc.)