Nataphan Punnachaiya Email & Phone Number

Bangkok, Bangkok City, Thailand

-Identify the product strategy and roadmap to reach the company mission-Build a digital product various of target customer(B2B, B2C, B2B2C).-Manage the team to deliver the product on plan.

Implement a third party service admin to support a claim team, the client is life insurance company

- Project Manager for PCI project, to understanding and redesign the process to apply to PCI standard- Project Manager for Telemarketing Call Center System outsourcing project, to manage project on implement TM Call Center 500 seats- Technical lead on Travel Insurance Mobile Application, link an application with Mobile Banking app- Team member of data governance & data quality project

Work closely with clients to analyze IT system requirements, clients information technology needs and their resources in order to plan IT projects and fulfill clients expectationsDeveloped IT system specifications after evaluating customer’s nature of work and business volume Solved clients IT issues – Determined changes, recommended quality software, projected modifications of software, hardware and networking.Other key performance: Monitor the execution of strategies, keep up to date with the new technology and researched latest Information technology market trends.Assisted clients with IT solutions; prepared written reports on solutions offered.Recommend the purchasing of new IT systems, presenting new IT features/software and report project progress to the management. 3 major duties :1 Application Development & Support2.Change Control & Project Management3.Database Administrator

• Maintained and monitored database servers including job schedule, backup plan , maintenance plan and performance tuning on applications, ETL, and reports.• Supported, identified, analyzed and resolved incoming technical issues and problems. • Advised and designed the database solution for project teams on production and dataware house applications. • Manage the database server over 10 countries, more than 100 servers around the world (Thailand, US, Mexico ,Philippine , China ,France , etc.) • Worked on all jobs related to database

• Design, develop and implement application to support wholesale banking system • Develop a new system to capture data from another system for reconciliation purpose, input data, etc. • Develop the whole existing system to compute capital gain tax for certain clients • Develop a new module in TWIST (Thailand Wholesale Integrated System) to work with BondTrading, Coporate Time Deposite, Short term debenture, SCBT note and underwriting • Develop automatic system for print form W/H tax on float sharing interest during month end • Tuning database (SQL server 2000 & 2005) performance for AIP system • Resolve users’ problems (Troubleshoot).

• lead project to design, develop and implement for Report Center System • Integrated movie show time data from multiple data source and provide to local (i.e. Dtac, Hutch, etc.) and global partners (i.e. Google Asia, Maxis Malaysia, Starhub Singapore, M1 Indonesia, etc.) using XML interface • Implemented SMS charging system for operators i.e. AIS (CDG) and Maxis (MPG), etc. • Designed , planned and controlled the project timeframe and gathered requirements from users for project “Fantasy Premier League Game”, “MovieWapPortal”, “MovieWebPortal” • Maintained and monitored database servers including job schedule, backup plan and performance tuning • Supported, identified, analyzed and resolved incoming technical issues and problems.

• Developed and supported Web Application Shipment System for UK • Developed and supported Windows Application Shipment System for BKK , US, HK and UK

• Developed Windows application for POS system and inventory system (VB.NET, SQL SERVER 2005, Barcode Scanner) for Dynasty Ceramic Public Co., Ltd.• Developed workflow web application for purchase request System (ASP,ASP .NET, VB.NET, SQL SERVER 2000, ADSI, DNS, MS Exchange 2003) for Betagro Group Co., Ltd.• Developed forecast revenue application using VBA on MS Excel 2003 for Microsoft Thailand

Director Certification Program

Master'S Degree, Innovation In Management

Bachelor'S Degree, Faculty Of Science And Technology(Computer Science)