Natarajan C Email and Phone Number
A veteran in hospital management with over 35 years of experience in hospital operations, hospitality, and human resources. Currently leading all non-medical operations at over 50 Apollo Hospitals across India.Excel at harmonizing the efforts of various domain experts to enhance patient care and accelerate organizational growth, creating a cooperative atmosphere that boosts hospital performance and stakeholder wealth.With a robust track record in operational leadership, manage large teams and complex operations to ensure premium healthcare delivery and patient satisfaction. Strategic management skills are evidenced by the ability to formulate and implement effective strategies that enhance operational efficiency and meet company goals. Adept at engaging with stakeholders, including medical staff and management teams, to forge productive relationships that drive business objectives.Proficient in financial oversight, managing budgets, P&L, and working to maximize EBITDA margins while ensuring compliance with regulatory standards and securing accreditations from prestigious bodies like JCIA and NABH.Educationally, hold a PhD in Hospital Management, an MBA, and Masters in Commerce and Law from the University of Madras, alongside a Postgraduate Desktop in Personnel Management & Industrial Relations from Madras School of Social Work. Have also completed various executive management programs in Hospital Management, General Management, and Project Management from the Indian Institute of Management in Ahmedabad and Bangalore, and hold certifications in Advanced HR processes, Leadership, General Management, and Disaster Preparedness.Leadership style fosters a culture of excellence where multidisciplinary teams work cohesively, advancing patient care and achieving strategic objectives. This approach not only improves healthcare services but also enhances the financial performance of the institutions led, thus multiplying growth and promoter wealth.
Apollo Hospitals
View- Website:
- apollohospitals.com
- Employees:
- 12875
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Director - Fsms, Ashl, OthplApollo Hospitals 2016 - PresentChennai, Tamil Nadu, IndiaDirector - FSMS, ASHL, OTHPL Apollo Hospitals Group Total Experience : 12 yrs + 19 yrs+ 7 yrs yrs= Total of 38 years Apollo Hospital Subsidiary: (Non-medical operations of 42 Apollo Units | 12,500 Employees across India)Director:Faber Sindoori Management Services Pvt. Ltd., (Biomedical, Hygiene & Infection Control etc..)Director & CEOApollo Sindoori Hotels Limited (Clinical nutrition, Food & Beverages etc..)Director:Olive & Twist Hospitality Pvt Ltd (Subsidiary of Apollo Sindoori Hotels Limited)
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Vice President & Unit HeadApollo Hospitals 2013 - 2016Chennai, Tamil Nadu, IndiaApollo Hospitals, Vanagaram - 300 Bedso 3 assignments at 3 different hospitals between 1999 - 2011 & 2013 - till date across multiple hospitals in chennai regionProfit center head with total P&L responsibility of the unit comprising of 300 bed tertiary care hospital with over 150 consultants & around 700 support staff across nursing , operations & administration Provide leadership for assuring compassionate, high-quality and affordable health services by setting and maintain standards for the clinical practice and other patient care service areas, ensuring the fulfillment of the hospital’s goals and objectives in support of its mission and vision. Establish effective working relationships with consultant , administrators and referring hospital partners to address market issues as well as development and implementation of business strategies. Assuming primary responsibility for facility decision making; promoting and assuring for service excellence, planning services for an effective use of resources. Plan, develop and execute a long-term vision and short-term strategic direction for all hospital operations. Plan, prioritize and coordinate long and intermediate range operational and administrative activities. Provide direction to the clinical and administrative leadership team and collaborate with the medical director to ensure effectiveness of all operations within the hospital. Ensure operational efficiency is optimized between branches and within departments. Managing all operational facilities, developing operating plans, fostering development of management personnel, developing and administering management plans, identifying and resolving management problems and provide overall directions to HOD’S. Collaborate with department managers, administrators and physicians to develop, implement and monitor goals and objectives which tie to the mission of the hospital.
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Vice President - Admin & OperationsApollo Hospitals 2011 - 2013Chennai, Tamil Nadu, IndiaApollo Global Projects & Consultancy Division, Chennai Area,o Apollo Global Projects and Consultancy is amongst the largest hospital consultants in the world and is the planning, implementation and operations management arm of the globally trusted Apollo Hospitals Group.Apollo Global Projects and Consultancy services include ~ setting up to commissioning a tertiary care hospital1 Supporting in business Planning andClinical Visioning 4 Human Resource Planning and Advisory2 Support in hospital planning and design 5 Hospital commissioning and Start-up assistance3 Medical Equipment Planning 6 Legal agreements/license agreement / Govt liaison start up and operation licensesHospital Operations Management: Manage hospitals for partners. Apollo’s role as a hospital operator is guided by its commitment to ensure that the skills of key clinical and managerial team members are amongst the best in the world. Achieve and maintain accreditation status and international standards Develop a sustainable competitive advantage for the hospital to ensure high levels of quality, customer service and competitiveness. Strategic Consultancy: Deploy performance enhancement programs towards ensuring improved ROI for stakeholders. Assist partner organization to achieve business breakthroughs through opportunity identification, new business creation, strategy development and launch of new product, service innovations. Hospital Quality Consulting :-1 Quality Improvement 2 Utilization Management3 Critical path and continuum of care guidelines 4 Patient Safety5 Joint Commission survey/ ISO / NABH readiness6. Risk Management
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Vice President / Senior General Manager- OperationsApollo Hospitals 2001 - 2011Apollo Main Hospital - 650 Beds, Greams Road, Chennai
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Senior General Manager - OperationsApollo Hospitals 1999 - 2001Apollo Specialty Hospitals- 300 Beds , Teynampet , Chennai
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General ManagerApollo Hospitals 1998 - 1999Sindoori Block -100 Beds, Greams Road, Chennai
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General Manager - Operations & AdministrationApollo Hospitals Dec 1986 - Feb 1998Apollo Sindoori Hotels Ltd- Itc Referral, Chennai Area, IndiaApollo Sindoori Hotels Limited: Part of the Apollo hospitals group which manages the hospitality wing of all the hospitals across india . Manage the entire operations & admin of the hotel with direct reporting into the leadership of the Apollo family Follow, enforce company policies and procedures and provide overall directions, coordination, and ongoing evaluation of operations. Full responsibility for day-to-day operations of the hotel. Responsibilities encompass staff supervision, administration, budget development and control, profitability as well as the final word in ensuring guest services, cleanliness, legal compliance and facilities management. Manage the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance and asset production. Coordinated the operations of all departments with initiatives in every aspect of the hotel to meet the versatile market and operational requirements. A hands-on approach to effectively manage the quality of customer service and guest’s logistical matters. Work out and monitor strategies to bring the highest quality service to customers Plan and implement strategies to attract, develop, train and coach staff to improve service quality and boost staff loyalty and ensured a good working environment. Build and maintain strong business and customer contacts with good communications and transparency. Budgetary projections and cost control measures Quickly evaluate alternatives and decide on a plan of action with forecasting skills.
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HrdShardlow India Ltd- Amalgamations Group Feb 1979 - May 1986Chennai Area, India Conducting meeting & hearing programmes to address labour grievances and counseling employees to maintain cordial relations with staff Negotiating and amicably settling disputes with the Unions and arriving at productive agreements as Management Representative Dealing in Legal matters and appearing before labour authorities, Labour courts & other regulatory authorities Ensuring the statutory compliance at all levels, involving and liaison with labour commissioner, workmen’s compensation Commissioner, Inspector of Factories, the authorities of Minimum Wages Act, etc.
Natarajan C Skills
Natarajan C Education Details
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Hospital And Health Care Facilities Administration/Management -
University Of MadrasA -
Iim - AhmedabadMdp
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Madras School Of Social WorkDistinction
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Madras School Of Social WorkA
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Iim - BangaloreMdp Certification
Frequently Asked Questions about Natarajan C
What company does Natarajan C work for?
Natarajan C works for Apollo Hospitals
What is Natarajan C's role at the current company?
Natarajan C's current role is Business leader in Hospital administration | Hospitality | Hospital Projects.
What schools did Natarajan C attend?
Natarajan C attended University Of Madras, University Of Madras, University Of Madras, Annamalai University, Iim - Ahmedabad, Madras School Of Social Work, Madras School Of Social Work, Iim - Bangalore.
What skills is Natarajan C known for?
Natarajan C has skills like Leadership, Quality Management, Team Building, Accreditation, Human Resources, Medical Education, Physicians, Clinical Research, Hospital Operations, Healthcare, Team Management, Strategic Planning.
Who are Natarajan C's colleagues?
Natarajan C's colleagues are Thangasaravanan Baskaran, Noopur Prajapati, B.srinivas Srinivas, Jaya Priya, Apollo Information Centre Durgapur, Suman Ghosh, Paresh Bambhaniya.
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