Strategic Account Manager
• As a Strategic Account Manager responsible for retaining and nurturing the key accounts in North America while pursuing profitable growth opportunities and generating new business opportunities, and managing the sales process through to the closure of the sale.• Liaisoned between internal and external stakeholders to identify and maximize revenue from various streams.• Up-selling and cross-selling CLORAS(CLOud Rapid Automation System) suite (now rebranded as DCKAP Integrator) through professional and engaging client relations in all aspects of the sales cycle from prospecting to implementation, deployment, and renewals.• Identified and re-established relationships with the key decision makers in old & lost accounts, and successfully generated some new business opportunities with a solid finishing move. It resulted in 28% annual sales revenue growth in the Fiscal year of 2016-2017.• Directed and managed the enterprise online projects for the launch and integration of new eCommerce SaaS products and enhancements in the retail and consumer direct channels for major consumers in fashion, healthcare, luxury, baby products, and sports goods verticals.• Researched, developed, and maintained appropriate contacts at various B2B and B2C manufacturers, distributors, and retailers in the West Coast region ranging from small to large corporations who were interested in building high-performance eCommerce web portals.
