• Managed and monitored metrics for KPIs for supply, warehousing, freight and vendor performance scorecards; Analyzed and tracked key metrics to drive efficiency across the global logistics network NA/EMEA/APAC. • Partnered with accounting, internal audit, and finance teams on financial analysis & controls • Cost analysis and forecasts for APAC, EMEA and NA (WoW, MoM).• Proactively identified issues in supply chain/logistics data and communicated with stakeholders for resolution.

• Developed company logistics services sales (Airfreight, FTL, LTL, FCL, LCL, Rail freight, Custom clearance, Warehousing solutions).• Received bid specifications, RFP/RFQ/RFI's etc., made offers, prices negotiation and negotiation about other operational and financial terms (transit time, payment date etc.)• Managed key client relationships and acted as a point for escalations.• Consulted clients about International shipping and Incoterms (Third Party Logistics).• Ensured that all processes were compliant with company and industry quality assurance standards.• In charge of quality improvement. Started clams project that significantly improved sales/operations process.• Collaborated with management and operations team to ensure processes were followed and improved.• Conducted face-to-face meetings, analyzed needs, presented proposals and solutions, negotiated and closed business deals.• Led the collaboration with Legal in creating, negotiating, and editing optimal corporate transportation contracts and assured compliance with government and corporate policies, regulations, and laws.• CRM System development (writing a manual, teaching employees to use CMR, user testing, etc.).• Defined tasks for IT department so CRM System can upgrade sales process.• Designed end-to-end sales lifecycle processes in terms of workflow and systems.

• Developed company logistics services sales (Airfreight, FCL, LCL, FTL, LTL, warehousing, custom clearance)• Received bid specifications, RFP/RFQ/RFI's etc., made offers, prices negotiation and negotiation about other operational and financial terms (transit time, payment date etc.).• Managed productive global transportation.• Conducted negotiations and secured comprehensive agreements with forwarding companies and carriers. Maintained a high level of industry expertise and market conditions.• Continuously cost saving and quality improvement for the global service and distribution network.• Resolved financial problems and operational obstacles.• Dealt with import/export custom regulations.• Consulted clients about International shipping and Incoterms.• Prepared all required documentation (Bill of Lading, Sea Waybills, Service Report Log, HWB/MWB)

• Developed sales plan for logistics services (FTL, LTL, Custom clearance, Warehousing solutions).• Developed demand forecasts • Managed and developed vendor (3PLs, freight forwarder, warehousing providers, etc.).• Negotiated with vendors to ensure the most affordable rates and the best quality of service.• Developed bid specifications and identified potential suppliers, negotiated contracts, prepared bid-recaps and made sourcing recommendations.• Received bid specifications, RFP/RFQ/RFI's etc.• Led the collaboration with Legal in creating, negotiating, and editing optimal contracts and assured compliance with government and corporate policies, regulations, and laws.• Managed and monitored metrics for Key Performance Indicators (KPIs) and multiple vendor’s performance scorecards.• Improved cost savings strategies and quality of transportation service.• Developed strategies and transportation blueprints.• Dealt with import/export custom regulation, tax and duty requirements for international shipping.• Project management resolution of commercial issues related to transportation and warehousing contracts.• Processed and corrected miscellaneous accounting issues.• Improved work procedures, solved all inquiries and issues.• Dealt with budget management and forecast.• Issued statistical reports.

• Processed applications, issued contracts, made offers, negotiated commercial terms.• Provided sales presentation of full scope of services• Designed end-to-end sales life-cycle processes.• Managed IT vendor relationships.• Managed inventory allocations moves. • Managed warehouse and logistics/reverse logistics operations through sales/orders, inventory. • Supported tracking and reporting of vendor KPI's for supply, warehousing, logistics, and reverse logistics. • Analyze and update SKU Level demand signal based on trends, alerts, assumption changes, inputs, etc.• Statistical baseline forecast.• Coordinated delivery to direct customers as well as to IPS retail stores (B2C & B2B).• Worked with Sales Team to set up of customer accounts and product lists, handled complaints and escalated as necessary.• CRM/ERP training.