Sales Manager Key Competencies • Trained staff to develop skills working with equipment and S.A.P system• Monthly Schedules• Inventory Management• Balanced staffing levels based on past sales and forecasted sales projections• Able to deliver excellent customer service efficiently as well as tactfully handles clients over the telephone or via email• Strong communication skills• Conflict resolution for customersRelevant Work Experience• As a Store… Show more Sales Manager Key Competencies • Trained staff to develop skills working with equipment and S.A.P system• Monthly Schedules• Inventory Management• Balanced staffing levels based on past sales and forecasted sales projections• Able to deliver excellent customer service efficiently as well as tactfully handles clients over the telephone or via email• Strong communication skills• Conflict resolution for customersRelevant Work Experience• As a Store Manager I am responsible for the total store (four-wall) and accountability and am responsible for the day-to-day and long-term operations and financial success of a retail flooring business with an emphasis on delivering consistently positive results.• I am responsible for recruiting, leading, planning, and directing my team, and all of the store associates.• As a store manager I am accountable for all functional areas of the store, including driving sales, overall store financial performance, and execution of company initiatives, staffing, inventory control, and compliance with company standards. • I am accountable for setting the standards and expectations for all aspects of the store, but will often delegate tasks or operational activities to others and will supervise, inspect, train, and/or coach associates in order to accomplish all store sales and operational goals• I actively set the customer service standards and use them to help drive sales and improve the overall customer experience.• I regularly partner with my Regional Manager to drive results and positive outcomes on a daily, monthly, and annual basis. • I have Adaptability to work efficiently while under pressure and always meets my deadlines • Forklift certified; job responsibilities include using forklift to load and unload customer vehicles and delivery trucks • Yearly performance reviews for staff performance • Managed Inventories, counted and inputted yearly inventories with over 3000 skus of product correctly and efficiently Show less

Supervisor of afternoon shiftWon a hospitality award for customer service