In June 2020 I was recruited to assist the team in accounts receivable. Within the first two months I collected 80% of the outstanding receivable, bringing the company out of overdraft for the first time in 5 years. Within 6 months I've taken over accounts payable, Payroll and Financial reporting. The company expanded, and we appointed more staff in the accounts department. This is when I was appointed Head of Finance managing 4 staff members.Key Performance Areas:• General… Show more In June 2020 I was recruited to assist the team in accounts receivable. Within the first two months I collected 80% of the outstanding receivable, bringing the company out of overdraft for the first time in 5 years. Within 6 months I've taken over accounts payable, Payroll and Financial reporting. The company expanded, and we appointed more staff in the accounts department. This is when I was appointed Head of Finance managing 4 staff members.Key Performance Areas:• General Account Management duties• People ManagementOperations:• Planning & managing all financial-related activities of the company• Cash flow/working capital management • Ensuring payments are made in timeFinancial reporting:• Monthly management reports• Analytical reporting• Ensuring timeous completion of monthly, quarterly, and annual reporting requirementsContracts management• Internal billing and contract management.• Ensure all contracts are up to date and on file and recorded on the contract matrix.Forecasts and going concern• Annual forecasts.• Company and Departmental budgets• Implementation of revenue growth and/or cost saving initiativesPolicies and procedures• Manage and lead the overall finance function and drive efficiencies with regards to financial processes and procedures.• Ensuring compliance and legal compliance (relevant acts including but not limited to Companies Act, Income Tax Act, Securities Exchange Act, Consumer Protection Act, Electronic Communication Act)Financial staffing• Effective management of financial staff and performance reviews• Preparing annual KPI’s• Excellent planning, organizing and time management skills.• Ensure smooth running of the orders department• Implement systems and processes to improve orders Show less

Excel being one of my key skills, enabled me to create sales calculators for the sales team to assist with selling product as a solution and not as a single item. These calculators did most of the calculations, based on criteria the sales person completed. Formulas used for examples, Vlookup, IFAND functions, IF functions etc.We migrated from QuickBooks to a new system called ZOHO; I am currently exploring options for automatic billing. I have been able to setup workflows for automation… Show more Excel being one of my key skills, enabled me to create sales calculators for the sales team to assist with selling product as a solution and not as a single item. These calculators did most of the calculations, based on criteria the sales person completed. Formulas used for examples, Vlookup, IFAND functions, IF functions etc.We migrated from QuickBooks to a new system called ZOHO; I am currently exploring options for automatic billing. I have been able to setup workflows for automation of various tasks between different modules within ZOHO. (Example: Automatically closing tickets based on criteria, automatically sending reminders to the accounts manager when a client’s contract is expiring). I am also currently busy with a project, implementing payment gateways such as PayPal, Zapper and SnapScan to reflect on our invoices.Responsibilities include:  Monthly billing for all managed services and projects Pro and Re-Active Debt Management, liaising with clients, and resolving disputes efficiently to ensure no payment delays, and allocation of payments Resolve complex billing issues Support other departments and personnel in billing processes Oversee and streamline billing and collections processes Monthly reporting to senior management of collections and sales Show less

After relocating to Cape Town, as a foot in the door, I started working as a credit controller at Drs Joubert & de Villiers. Responsibilities include: Pro and Re-Active Debt Management, liaising with clients, and resolving disputes efficiently to ensure no payment delays, and allocation of payments Petty Cash reconciliations Dealing with Medical Aids and applying payments received from Medical aids

As a new accounts manager I was accountable for the credit granting process for all accounts with a limit of R20K and less and assessing the creditworthiness of potential customers. Worked closely with Transunion building a credit-scoring module together with the National Credit Manager by combining the credit scores and payment behaviors for new clients as well as existing clients. This module enabled us to approve credit limit increases and new accounts almost instantaneously but… Show more As a new accounts manager I was accountable for the credit granting process for all accounts with a limit of R20K and less and assessing the creditworthiness of potential customers. Worked closely with Transunion building a credit-scoring module together with the National Credit Manager by combining the credit scores and payment behaviors for new clients as well as existing clients. This module enabled us to approve credit limit increases and new accounts almost instantaneously but still mitigating credit risk.In 2015, Afrox decided to outsource some responsibilities to India. I was part of a team to provide training in India for a month. We worked closely with the staff in India enabling them to take over the responsibilities like cash allocations, opening of cash accounts, releasing orders and identifying clients for credit limit increases.Responsibilities include: Manage a team consisting of six people Opening accounts within the service level agreement based on their affordability and risk profile Performance Management, setting targets and objectives Reporting (high level and team) to senior management HR management – Processing leave requests, salary increases, disciplinary inquiries, etc. Show less

Being appointed as the compliance officer within the accounts receivable department, my objective was to ensure the department has internal controls that adequately measures and manage the quality and effectiveness of policies and procedures. My duty was to work with staff and management to assess the quality of their work by doing internal audits and identifying areas of improvement. I designed and updated internal policies to mitigate the risk of breaking any internal… Show more Being appointed as the compliance officer within the accounts receivable department, my objective was to ensure the department has internal controls that adequately measures and manage the quality and effectiveness of policies and procedures. My duty was to work with staff and management to assess the quality of their work by doing internal audits and identifying areas of improvement. I designed and updated internal policies to mitigate the risk of breaking any internal regulationsResponsibilities include: Administering compliance activities and ensuring that policies and procedures are adhered to Provided Training on processes and systems (SAP, Exsol, ITC, Avaya, Excel) for staff who had been identified for area of improvement.  Auditing of KPI’s (Performance Reviews) Show less

Started as a junior credit controller for the hospitality industry dealing with clients such as McDonalds, Spur, Wimpy, etc. The book value was +-R14m consisting of +- 1500 accounts. In 2008, I was promoted to a senior credit controller dealing with clients such as Kaap Agri, Distell, Macsteel, Clover, Total, BP, Toyota etc. The book value was +-R75m consisting of +-200 accountsResponsibilities included: Pro and Re-Active Debt Management, liaising with clients, and… Show more Started as a junior credit controller for the hospitality industry dealing with clients such as McDonalds, Spur, Wimpy, etc. The book value was +-R14m consisting of +- 1500 accounts. In 2008, I was promoted to a senior credit controller dealing with clients such as Kaap Agri, Distell, Macsteel, Clover, Total, BP, Toyota etc. The book value was +-R75m consisting of +-200 accountsResponsibilities included: Pro and Re-Active Debt Management, liaising with clients, and resolving disputes efficiently to ensure no payment delays, and allocation of payments Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention (example: how to prevent handovers or suspensions and at which point suspension, hand over etc. takes place) Identify changes in payment patterns and propose action to avert indebtedness Reconciliations on Major accounts using excel formulas to be more efficient. Example. Kaap Agri used to take a week to reconcile manually and apply the payment; I used Excel formulas to improve the cash allocation time from a week to 2 hours Show less

Was appointed as a receptionist handling phone calls, emails, meetings and walk in clients. Also reconciled the vehicle mileage consumption for a fleet of 50 earth-moving vehicles. Responsibilities include: Balanced clock cards of 200 casual employees Reconciled 50 vehicle’s mileage and consumption daily  Processed 70 to 80 job cards weekly Phoned customers to follow up on outstanding/due debt weekly