Natasha E. Rudd Email & Phone Number

494 North Front Street Memphis Tn 38105

400 South Main Street

Memphis, Tennessee

Memphis, Tennessee

Greater Memphis Area

I was the front-line point of contact for new and existing retail customers within the branch. Under minimal supervision, I develop new customer relationships by consultative selling of bank products and services. Actively markets bank products and services to customers within the branch. Schedules prospect appointments either through initial contact or follow up phone calls. Closes sales by engaging prospects in new or enhanced banking relationships.Demonstrates high level knowledge of bank products, services, policies and procedures with a high level of confidentiality. Identifies cross-selling opportunities through customer profiling and then refers customers to appropriate areas. Opens and processes new Demand and Time Deposit accounts, IRAs, and Money Market accounts. Perform Teller credit and debit transactions.

Greater Memphis Area

With a good understanding of the bank products/services and the customer’s current relationship, offers information on bank products and services that can benefit the customer and enhance their banking relationship. Listens to the customer’s needs and matches those needs to the bank’s products and services resulting in referrals. Evaluates needs of potential customers and offers appropriate financial products and services. Provides ongoing relationship servicing with current customers to maintain goodwill and gain additional business.Informs and advises customers of status or enhancements to current account productivity, and suggests resolution on account disputes and other account activity. Responds to customer inquiries and requests regarding account. Generates new business to assist in meeting establishment profitability goals.

Olivebranch

Served as the front-line point of contact for new and existing customers in the branch. Identify and address customer financial needs by providing a wide variety of in branch services which may include, but not limited to, deposit accounts, credit cards, and loans and by performing maintenance. Enhanced customer relationships by identifying cross-sell opportunities through customer profiling in the branch and via outbound calling.Demonstrates high level knowledge of bank products, services, policies and procedures with a high level of confidentiality. Responsible for meeting and achieving personal goals. Assisted with Regions at work program.Resolved customer issues either through direct action or referral to alternative branch or bank resources.

Southaven, Ms

I managed the daily operation of the business. Responsible for recruiting and hiring of potential candidates. Supervised employee’s performance and duties. Ordered merchandise and prepared requisitions to replenish merchandise on hand. Ensured compliance of employees with established security, sales, and record keeping procedures and practices.Planned and prepared work schedules and assigned employees to specific duties.Attained sales, shrinkage, and profit goals as established by the company. Maximized both personal and sales potential.Performed sales work, audit inventory, reconciles cash with sales receipts, keeps operating records, and/or prepares daily record of transactions.Values and encourage diversity, mutual respect and team work.Trained and resolved issues through coaching, counseling, and recognition.

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

Associate'S Degree, Business Administration