Natasha Everick Email & Phone Number

Halifax, Ns, Ca

Halifax, Nova Scotia, Canada

Collaborate and contribute in an effective and efficient manner to support the successful achievement of initiative goals and deadlines. Development and delivery of business process documents and training. Analyze and support the development of architecture business designs and provide meaningful insight and feedback. Negotiate with deadlines and deliverables to ensure we have the correct balance to achieve success. Performing business testing of our applications in a timely and organized manner to ensure we are able to identify and mitigate risks.

Halifax, Nova Scotia, Canada

Providing business subject matter expertise support in a project setting. The creation of business unit tests, writing user acceptance tests and then executing. Supporting other business analysts with testing and participating in cross training of roles. Using technologies to monitor work and create documentation on business processes, risks and specifications.

Halifax, Nova Scotia, Canada

Processing of eligibility that is received through a HRIS feed from a client. Assisting with the development and implementation of electronic files from various HRIS platforms. Providing training and support of existing and new processes to electronic file analysts. Development of workflow management tools and strategies to ensure we were acheiving the goals of the team.

Halifax, Nova Scotia, Canada

Processing of eligibility that is received from a Client's HRIS system as a text file and loading the data into the administration systems. Reviewing and manipulation of large data files to meet the specification requirements or eligibility requirements.

Halifax, Nova Scotia, Canada

Managing of transactions for over 50 staff members, using queue management tools and best practices. Ensuring that we are meeting the expected turn around times within the service level agreements. Monitoring of queues and forecasting training needs for the department, while improving current processes.

Halifax, Nova Scotia, Canada

Processing of complex group benefit eligibility transaction, with a high degree of accuracy and speed. Support of Eligibility Administrators with process and transactional questions. Handling of escalated issues within Manulife, but also directly with our clients.

Halifax, Nova Scotia, Canada

Processing of group benefit eligibility transactions into several different applications. Achieving above and beyond the posted productivity and quality targets for the role on a consistent basis.