Natasha Freeman Email & Phone Number

Appleton, Wi, Us

-Process bank transactions in fast paced environment. -Uncover member needs and refer them to member relationship officers for accounts, credit cards, loans and other appropriate services. -Educate members about digital banking services and online bill pay. -Assist in developing new tellers through education and guidance.

Neenah, Wisconsin, United States

-Carried out basic teller transactions such as check cashing, deposits and withdrawals, money order and cashier check purchases, wire transfers, and loan payments.-Utilized automated teller cash recycler to process transactions quickly and accurately.-Cross-sold credit cards and loan products.-Recognized as a high achiever for getting referrals. -Resolved debit card, loan payments, and online banking issues by communicating with the appropriate department.

-Greeted customers and fulfilled customer orders. -Maintained and stocked deli and bakery items as needed. -Suggested products based upon customer need.

-Completed customer transactions efficiently and accurately. -Researched, analyzed, and resolved client concerns regarding balance discrepancies, overdrafts and fraud in a timely manner. -Coordinated with team members to prepare cash shipments, comply with dual control guidelines, and achieve branch sales goals. -Balanced cash drawer and served as vault custodian. -Strengthened client relations by identifying cross-selling opportunities that would increase client’s wealth or save them money. -Educated clients on how to conduct simple transactions by using self-service technology. -Referred consumers to appropriate specialists when needed.

Clarksville, Tennessee

-Listened to customer concerns and utilized knowledge of company policies and procedures to resolve issues promptly. -Tendered cash, debit card, and credit card transactions at the cash register. -Followed company guidelines for accepting coupons. -Set up sales displays and zoned merchandise. -Collaborated with team members to raise money during the annual Children’s Miracle Network fundraising campaign. -Assisted return desk and pushed carts when necessary. -Complied with all safety procedures and kept work areas clean.