BA HONS Narrative and Sequential illustration, graduated with a 1:1

Greeting customers and general customer services, operating the till, stock updating, maintaining the cleanliness of the store.

I worked in a small complaints team, dealing with both internal and external customers, over the phone, email and by letter. I also worked in a high consumption department, identifying if a customer potentially had an issue with their supply and booking an appointment for an engineer to attend if appropriate.