With my hands-on experience in personal fashion services and consultations, I have created and maintained constructive business associations with all clients. I have researched looks and trends for clientsCollaborate with my clients to find their personal fashion style Developed and maintained personal relationships Coordinate pick-up and returns of samples to respected areasCompiled fashion credits and researched price points for clientsResearch and shop for current trends and accessories Core Competencies Include: • Customized Styling • Style Advice • Outfit Selections • Personal Style Analysis • Wardrobe Styling • Revamping Wardrobes • Client Preferences • Style Management • Wardrobe Design • Introduced all the latest fashion trends and explained how they can be well-carried• Prepared all clothing and accessories needed for a client's day or special event before hand• Maintained budget and monitored purchases and expenses records• Ensured the client’s wardrobes are fresh, unique and up-to-date

•Support the Assistant Managers of Customer Service/Operations and Store Operations with the delivery of consistent and high quality customer service for both internal and external customers and the timely execution of operational activities;•Provide weekly updates on objectives and identify any issues or opportunities pertaining to customer service and service area;•Incorporate sales information to drive sales for their given areas of responsibility which includes all frontline features and fixtures;•Assign and direct duties and work activity to fellow associates;•Ensure that clerical and office activities are well managed;•Approve returns, requested markdowns, associate bag checks and merchandise holds;•Responsible for the training and development of associates in the cash office, markdown policies and procedures and conducting new hire orientations.

• Processed customer sales, returns, adjustments and gift cards; • Maintained cleanliness and presentation of the department and its merchandise; • Cash maintenance (opening and closing registers);• Promoted all HBC credit and loyalty program information.

•Facilitated the registration and counselling of students for college program needs;•Addressed administrative concerns for the Faculty, Principal, Business Officer, Alumni and Community Relations Officer and Senior Development Officer;•Front desk reception, administered opening and closing the office, scheduled appointments and meetings, managed room bookings, ordered office supplies, general maintenance of office equipment and the handling of day to day building related issues and performed general clerical duties including filing, answering inquiries through electronic mail, phone and facsimile. •Assisted Alumni and Community Relations Officer, Principal and Senior Development Officer with event planning, making arrangements for venues and catering for various college and staff events; •Assisted with the Later Life Learning Program for seniors, processing donations for the program and acted as a liaison to donors;•Maintained information lists and utilized the information for updating Donor & Alumni data systems.

•Provided services in registration and admission departments for Faculty of Arts & Science students;•Processed International Students and Academic Bridging applications;•Provide counselling to students about the college programs and courses;•Answered student inquiries via telephone, e-mail and in person;•Responsible for all incoming correspondence;•Maintained the organization and order of student records.

•Responsible for booking appointments with academic counsellors;•Scheduling writing lab appointments•Responsible for screening and directing all incoming calls and mail•Managing all in person student inquiries