• Daily people management – organising and management of customer assistants to deliver core tasks to achieve daily goals and objectives within specified time-scales• Store and department figure analysis - regular review of store and departmental sales figures, utilising personal crib sheet to probe sales results and identify key actions• Relief store management for small simply food stores – multiple week placements as holiday cover for store managers in Marlow and Gerrards Cross• Supported Wycombe Marsh Store – 5 day placement that resulted in a reduction of 3% in their levels of date expired food • Commercial operational attachment - review of daily resource allocation to hit store staff KPIs• Staff recruitment – attended customer assistant interviews and three section manager assessment centres• Staff disciplinaries - scribing for multiple staff disciplinaries• Graduate recruitment – assisted at the graduate recruitment fair

• Waitressing• Assisting in the shop • Operation of point of sale tills• Management of stock by re-stocking shelves and assisting with shop floor merchandising