Natasha Sharp Email & Phone Number

Brisbane, Qld, Au

Responsible for assisting the Events Manager with the project management and delivery of the signature, beneficiary fundraising and housing events on Youngcares Event Calendar.Co-ordination responsiblilites spanning pre-event planning, during event logistics and psot event reportingand follow up. Developing and maintaining relationships with external stakeholders, icluding suppliers, event committees, venue management, ambassadors, beneficiary event holders and organisers.

Queensland, Australia

Building relationships with young people with high care needs, their families and carers.Co-ordinate and facilitate participant surveys that identify the impact of Youngcare's support through Youngcare Connect, Youngcare Grants programs and Youngcare's Specialist Disability Accommodation.

Tingalpa, Brisbane

- Responsible for building a new product from scratch to a profitable business. - Implemented the branding of the new product “UnityGo” into selected vehicle repair shops throughout Australia.- Co-ordinated with office personnel across 20 repair sites throughout Australia. - Collaborate with all site managers and the national operations manager. - Analyse and interpret claims information to make informed decisions. - Reviewing and improving business processes. - Actioning and responding to emails in an efficient manner. - Ensure service quality with processing accuracy. - Paid staff bonuses at the end of each month. - Liaised with external suppliers & built up working relationships. - Mentoring, coaching, developing and the up-skilling of 20 staff across the country, to ensure appropriate on-the-job skills and knowledge for efficient increase in sales.

Tingalpa, Brisbane, Qld

- Responsible for the initial set-up and coordination of the new office. - Implemented the brand of “Unity Claims Support” into Selected Vehicle repair shops throughout Australia - Co-ordinated with a team of staff to ensure all insurance claims were actioned & repairs booked into Repair sites through out Australia - Alongside manager reviewed and improved business processes. - Actioning and responding to emails in an efficient manner. - Ensure service quality with processing accuracy.

Brisbane, Australia

- Responsible for the set-up and coordination of a temporary repair centre after the 2014 hailstorm.- Oversee the daily running of the office, supervise, delegate and train all new office staff- Coordinate large volumes of damaged vehicles between insurance companies and customers, actioning and responding to emails.- Liaise with suppliers, customers, and insurance companies regarding their vehicle repairs. - Provide an exceptional service experience and ensure all customer’s expectations were met and exceeded.- Organise and coordinate the companies corporate events* Corporate Management meetings * Christmas functions for all the Brisbane & Gold coast shops * Smaller corporate events- Responsible for the invoicing and accounts to numerous insurance companies.

Customer Service Specialist

Bachelor Of Health Science, Myotherapy

Year 12 - Higher School Certificate

Year 10 High School Certificate