Partner with business areas to ensure compliance with HR policies and guidelines, effectively address associate relations issues and organizational design needs. Provide HR advice and support to the business as a member of the local management board of Mercedes Benz Vans to ensure the fulfillment of corporate objectives and strategy. Ensure communication and alignment between local & divisional HR and HQ Vans. Advise on reasonable courses of action for associate relations issues including conflict management, performance management, manager and associate coaching, policy interpretation, disciplinary action and terminations. Assist managers with the development of performance improvement plans as necessary.

Partner with client to ensure compliance to HR policy, guidelines and effectively address employee relations issues. Partner with HR Manager/HRBP to communicate HR policies, procedures, programs and laws. Recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale, integrity and motivation. Manage HR projects, HR reporting and employee engagement events. Coordinate the hiring process including candidate screening, scheduling, travel arrangements, interviewing, job descriptions and new employee on-boarding.

Responsibilities include but not limited to the following functional areas: employee relations, benefits & compensation, performance management, on-boarding (US and International), transfers, payroll, training, Federal and State regulatory compliance. Assist in creating an environment to develop and differentiate talent, fostering diversity, creativity and excellence in employees.

Execute quality on boarding and processing of new hires for assigned territories and clients. Ensure all employee records are maintained according to company policy and legal requirements. Coordinate and interface with other groups such as Finance, Recruiting, Sales, and Management.

Facilitate multi-level Big Ticket Special Order Proecesses within a Cross-Trained Team environment. Communicate with Buying Office, Vendors, and stores to ensure proper Special Order distribution.

Provide leadership and guidance to the Employment Support Specialist on the evaluation of candidate application data and assessment results, as well as making sound employment decisions to mitigate legal risk. Managed teams responsible for recruiting qualified candidates for sales, support, and administrative positions within the Southeast and South Central districts.

Coordinated business ventures for Licensed Businesses. Serve as liaison between stores, vendors, and corporate contacts. Responsible for coordinating and executing all aspects of Licensed Business Division for 18 different departments – total sales volume $260.0 million. Serve as a liaison between stores and licensed vendors to ensure quality of shopping experience and level of service.

Contributed to the development of HR initiatives and executed programs that support the business objectives. Managed general HR administration, annual Performance Appraisal processes, and partnered with HR Manager on organizing structure and changes. Utilized Taleo to recruit qualified candidates for sales, support, management and administrative positions within the store. Averaged 150+ positions filled annually. Managed employee relations, queries and reports in PeopleSoft and HRIS system

Provided project management, problem analysis, and resolution. Responsibilities included driving sales by identifying opportunities, expanding existing business, and maintaining vendor relations. Delivered outstanding service with concentration of improving overall shopping experience.

Provided personal customer service, drive business, and ensure store objectives where properly implemented. Trained associates effective selling strategies and supervisory practices to provide outstanding customer service.

Provided project management, problem analysis, and resolution. Responsibilities included driving sales by identifying opportunities, expanding existing business, and maintaining vendor relations.