Sales Support Consultant New Business Small Group & Middle Market • Manage activities through various stages of the sales process by submitting RFP’s, maintaining communication during pre-sale, post-sale and renewal operations, and serving as a subject matter expert on maintaining, and preparing all financial exhibits such as quotes, and plan summary documents.• Assist in Implementation process with sales executive, underwriting, plan sponsor, broker and Implementation Lead to ensure a seamless onboarding is completed within the first 45 days of sale.• Meet with brokers, provide recommendations, assist with plan sponsor decisions and health care spending. • Support the growth of our customer base, plan membership, and profit earnings by providing strategic planning and technical support for the sales department. • Assist in the development of customer sales strategies by coordinating with Sales and Account Management and Underwriting.• Ensure timeliness and accuracy in all departmental reports, data analysis, and promotional materials.

• This position supports senior leadership.• Create and manage executive reports tracking overtime, service levels and warehouse performance which resulted in a 15% reduction in time and labor costs.• Manages the HR functions of the warehouse distribution center.• Respond to employee inquiries regarding policies, procedures and programs.• Managed corrective action for attendance and performance. • Coordinate schedule bids and vacation planning. • Manage time keeping assist meeting payroll deadlines. • Conduct on site drug testing.• Create performance goal reminders, communicate important announcements via PowerPoint.• Coordinate projects, interface with Purchasing, Accounting, Quality Control, • Implemented an accountability system on essential warehouse supplies to cut spending by 30%.• Assisted in contract negotiations for operational services, supplies and safety products and equipment.

· Served as data liaison between insurance vendors.· Conducted pension and benefit system implementation.· Provided project and client management support.· Interacted with development team in design, and testing phases throughout the SDLC process.· Developed and updated technical support procedures, functional requirements and associated technical documents to maintain company standards and staff compliance. · Created and reconciled daily, weekly, monthly feeds and reports.· Monitored data accuracy in main data streams. · Identified process inefficiencies and recommended/implemented process improvements.

• Directed, coordinated and managed community rehabilitation team• Managed coordinating project grand funds receive from Federal, State and City grantors. • Maintained expense/financial reports used for annual budget. • Prepared Medicaid and monthly billing reports to receive payment.• Managed/audited project invoices to ensure quality assurance and meet guidelines grantors. • Partnered with internal business resources and external vendors to design and develop products and/or skill based training curricula for the organization with a clear link to business goals.• Provided administrative functions for executive board, building operations, accounts payable