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From federal government and consulting to entrepreneurship - and recently, the life changing, life affirming adventure of motherhood - I've navigated the intricate landscapes of leadership, operational strategy, and program management in everything from startups to global firms (and supporting the tiniest most demanding boss I’ve ever worked for!). Along the way working with blue chip organisations including Airbnb, PwC, Austrade across USA, China and Australia, I’ve discovered the importance of both innovation and mindfulness in creating truly meaningful growth experiences.
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Founder | Ai Change LeaderZenterSydney, Nsw, Au -
Mindful Ai Podcast Host | FounderZenter Meditation Jan 2023 - PresentZenter's mission is to refresh the fatigued minds of the modern workforce, one workplace at a time. We envision a future where companies recognize the value of mindfulness and prioritize it in their culture and policies. -
Freelance ConsultantConfidential Jan 2016 - PresentAlbany, Us- Developed business plans and go-to-market strategies for early stage startups- Assessed CRMs and proposed systems and processes to streamline sales operations- Designed business processes and developed SOP documentation for scaling businesses- Market research for CROsClients include travel and hospitality, healthcare, property investment and early-stage start-ups -
Chief Of StaffColes Group May 2022 - Jul 2022Melbourne, Vic, AuColes Group is Australia’s 2nd largest grocery retailer. I joined its new incubated venture e-business unit during the launch period tasked with driving strategic alignment and program management across functional groups. - Served as a thought partner and strategic advisor to the venture lead, challenging ideas, offering a different perspective, and following up on action items with the team accordingly- Actively identified dependencies and potential roadblocks between work-streams and provided actionable recommendations while prioritising solutions. Tracked and reported on progress toward goals and OKRs- Developed a 3 year roadmap for post-launch and oversaw daily business operations through collaboration with functional leads -
Head Of Operations & PeopleSparkle Jul 2020 - Apr 2022California, UsSparkle was a global remote-first seed-stage start-up born out of the Pandemic, and I was part of the founding team.Impact:- Transforming Remote Teamwork with Clear Vision and Empathy - I led a globally dispersed team across time zones, fostering a culture of transparency, inclusivity, and agility in a fully remote setting. I championed asynchronous communication strategies that became the backbone of our collaboration, bringing structure to global operations and connecting team members across teams and borders. Championed psychological safety and developed future leaders by building a diverse creative team that celebrates unique zones of genius and supports each other on our learning curves. - Stood up the company by building the scaffolding - lead and implement foundational operational structures, systems and processes such as establishing the international corporate structure, collaboration & project management systems, recruiting/ onboarding, CRM and client delivery processes that enable company operations.- Business goal setting/tracking with strategic oversight - cross-org alignment, identifying gaps, connecting pieces, knowing the different parts and how people can flex their strengths and skills. Collaborate with product, engineering, sales/marketing to effectively set up processes to scale programs such as revenue sprint cycles.- Lead international recruitment, onboarding, training and team diversity - quadrupling our team from the founding 6 to 24 team members in 6 months. - Project manage and drive significant strategic initiatives such as Virtual Burning Man, supplier compliance, revenue growth channels, doubling our pipeline and exceeding revenue targets by 15%. -
Brand Marketing SpecialistAirbnb Apr 2016 - Jul 2017San Francisco, Ca, Us- Developed local marketing strategy to capitalize on trends, cultural moments, human insights to land multi-touchpoint campaigns to drive awareness and consideration for immediate business and impact long-term brand value. - Drove results across cross-functional teams teams globally and managed relationships with vendors, influencers and creative, and contribute to PR launch strategy.- Grew brand value and sentiment through influencer relations, outreach, online/offline engagement and fostering community in local campaigns such as the Airbnb Brooklyn Half, TCS NYC Marathon sponsorships, and the launch of Sydney Experiences. -
Co FounderSiestus Apr 2015 - Jan 2016Recruited a team and built a MVP prototype (“airbnb” for nap/meditation space), brokeredtemporary access to quiet space, developed marketing strategies for customer acquisitionfor two-sided platform and developed customer relationships. -
Manager, People And Change AdvisoryPwc Jan 2011 - 2015Gb- Project managed concurrent Health sector operational optimization projects, conducting change readiness, leadership alignment, stakeholder engagement and learning & development programs for process and tech implementations at fortune 500 clients - Delivered 2x target revenue, drove new and existing business with proposal developments resulting in $7.8.m annual revenue and developed PwC Thought Leadership for Change Management. - Directly managed 4 high performing Senior Consultants -
Program Manager, Trade And InvestmentAustrade Feb 2006 - Jan 2011Sydney, New South Wales, AuMy roles at the Australian Trade Commission (Austrade, previously Invest Australia) ranged from post-merger integration, to international government relations, developing industry growth strategies, global program implementation and change management to working directly with foreign investors and exporters on market entry and internationalization plans. Positions included:Senior Industry Advisor, Renewable Energy, Business & Professional ServicesProject Manager - China, North East AsiaInvestment Manager, Biotechnology -
Trade Commissioner (Acting)Austrade Oct 2009 - Feb 2010Sydney, New South Wales, AuMotivated and coached a diverse and complex group of Chinese staff, including leading a team of four Business Development Managers in Beijing. Developed Australian-Chinese trade and investment relations with wide range of stakeholders including Chinese government and Australian business leaders in China. Managed a range of events in food and financial services sector. -
Legal OfficerDepartment Of Industry, Science And Resources 2006 - 2006Canberra, Act, AuDrafted advice on legal implications of federal government policy proposals and recommended options for implementation. -
Legal Intern, China LawTaylor Wessing 2003 - 2003London, England, GbAssessed client legal rights in patent infringement cases in China
Natasha Fong Skills
Natasha Fong Education Details
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UnswInternational Business -
University Of SydneyInternational Law; Pharmacology -
Fort Street High SchoolHigher School Certificate
Frequently Asked Questions about Natasha Fong
What company does Natasha Fong work for?
Natasha Fong works for Zenter
What is Natasha Fong's role at the current company?
Natasha Fong's current role is Founder | AI Change Leader.
What is Natasha Fong's email address?
Natasha Fong's email address is na****@****ail.com
What is Natasha Fong's direct phone number?
Natasha Fong's direct phone number is +121274*****
What schools did Natasha Fong attend?
Natasha Fong attended Unsw, University Of Sydney, Fort Street High School.
What skills is Natasha Fong known for?
Natasha Fong has skills like Strategy, Management Consulting, Business Development, Change Management, Business Strategy, Management, Governance, Leadership, Strategic Planning, International Trade, Stakeholder Engagement, Business Process Improvement.
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