Client Relationship Manager
Current- Create strategic plans for customer communications across email, direct mail, Web sites, mobile, social and other channels, leveraging CRM principles.
- Manage relationships, expectations and the implementation of multiple integrated marketing campaigns
- Data Metrics Consultation for Client needs and translate how it relates to databases and marketing programs specific to client industries.
- Work closely with the account teams to provide ongoing client strategic support.
- Expand existing client relationships by gaining a detailed knowledge of the clients’ business, identifying areas of improvement, and offering proactive solutions.
- Frequent interaction with internal/external customers and vendors to understand on-going and new project requirements, and ability to clearly articulate them in written format to technical and operational teams