Client Relationship Manager
Current•Create strategic plans for customer communications across email, direct mail, Web sites, mobile, social and other channels, leveraging CRM principles. •Manage relationships, expectations and the implementation of multiple integrated marketing campaigns•Data Metrics Consultation for Client needs and translate how it relates to databases and marketing programs specific to client industries.•Work closely with the account teams to provide ongoing client strategic support. •Expand existing client relationships by gaining a detailed knowledge of the clients’ business, identifying areas of improvement, and offering proactive solutions.•Frequent interaction with internal/external customers and vendors to understand on-going and new project requirements, and ability to clearly articulate them in written format to technical and operational teams•Provide strategic guidance for clients as required, participating in client meetings, business reviews, etc.•Provide internal and external thought leadership, both individually and supporting team efforts•Strategize the best and most efficient methods of utilizing our marketing solutions to support overall marketing objectives•Analyze how our marketing data will drives the client’s business and articulate data and campaign strategy for the clients•Understanding of campaign execution solutions from a business-technical perspective and overlook the success strategy of each campaign.