Natasha Lapsley Email & Phone Number

Doylestown, Pa

• Provide and articulate creative solutions to amplify customer’s perception of value in a competitive marketplace• Increase and secure market share with existing partner base in addition to helping identify and develop potential new partners • Manage day-to-day account needs and complex partner requests involving technical products and services• Provide solution recommendations, based on partner's technical needs• Provide sales quotes for assigned accounts • Assist partners… Show more • Provide and articulate creative solutions to amplify customer’s perception of value in a competitive marketplace• Increase and secure market share with existing partner base in addition to helping identify and develop potential new partners • Manage day-to-day account needs and complex partner requests involving technical products and services• Provide solution recommendations, based on partner's technical needs• Provide sales quotes for assigned accounts • Assist partners with deal registrations• Assist partners with vendor AM interactions to help secure special pricing• Assist operations with order related escalations and issues Show less

● Train all new hires within the contracts department and assist with additional professional development training as employees advance within department.● Understand each employee’s abilities in order to effectively distribute work so that productivity remains high.● Oversee and assist contracts team in day to day operations to ensure production levels remain consistent while minimizing the chance of errors.● Maintain awareness of workload within department to evenly distribute… Show more ● Train all new hires within the contracts department and assist with additional professional development training as employees advance within department.● Understand each employee’s abilities in order to effectively distribute work so that productivity remains high.● Oversee and assist contracts team in day to day operations to ensure production levels remain consistent while minimizing the chance of errors.● Maintain awareness of workload within department to evenly distribute individual assignments among the team.● Update website content per new contractual agreements and updated vendor information.● Assist with several high priority projects at once including auditing, processing and loading or proofing new resort contract and promotional rates received in a timely manner to maintain competitive pricing within the industry.● Report to Contract and Product Managers to assist in comp analysis and online pricing. Show less

● Assisted in implementation of new website launch by sourcing, editing and updating resort photos for over 500 resorts.● Researched, fact checked, wrote and/or edited all online descriptions for all resorts in product line.● Maintain and update web content and resort photos as needed by sourcing, editing, retouching and sizing all images for website.● Create images and content used in promotional materials for prize winner giveaways.

● Read, interpret and implement contracts on a daily basis for busy contracts department managing over 500 resorts.● Efficiently and accurately process, load or proof special and contract rates received by resorts.● Maintain communication among other department members to ensure that all time sensitive work is completed by given deadlines.● Act as liaison between Sales/Customer Service departments and resorts regarding pricing inquiries and other various questions.

● Manage inventory for resorts by adjusting availability, minimum stay requirements and allotment.● Follow up on all reservations booked to ensure that confirmation is received from resorts.● Handle all reservation denials including resort relocations and customer compensation (if needed).● Act as a liaison between Sales/Customer Service departments and resort contacts regarding reservation issues and denials.● Maintain confirmations database ensuring all information is tracked… Show more ● Manage inventory for resorts by adjusting availability, minimum stay requirements and allotment.● Follow up on all reservations booked to ensure that confirmation is received from resorts.● Handle all reservation denials including resort relocations and customer compensation (if needed).● Act as a liaison between Sales/Customer Service departments and resort contacts regarding reservation issues and denials.● Maintain confirmations database ensuring all information is tracked and easily accessible for all levels of the company. Show less

● Research resorts and destinations to find suitable vacation package for clients based on interests, travel dates and financial budget.● Answer incoming calls and emails regarding vacation pricing and destination questions.● Stay up to date on resort promotions in order find best pricing available to customers.● Book reservations using online system, manual pricing and SABRE.

Doylestown, Pa

● Work on an as needed basis assisting in creating and designing new products used for promotional advertising.● Expanded existing business by creating new department focusing on products used within the photography industry.● Consult with vendors and printers regarding design implementation and deadlines for products.● Develop sales and marketing processes for products.

Certification, Art Education K-12

Awarded Distinguished Honors in Art Education

B.F.A., Fine Arts-Photography, Art History