Natasha Fuller, Mba, Pss Email & Phone Number

Dallas, Tx, Us

Texas, United States

Supervise a team of two Rapid Rehousing Case Managers, providing intensive, community-based supportive services to individuals and families transitioning from poverty and homelessness to long-term self-sufficiency. Ensure strict compliance with all relevant regulations, standards, and best practices while supporting the Rapid Rehousing team, which includes six colleagues and two leaders. Manage an average caseload of 15 households, ensuring adherence to compliance protocols as they overcome trauma, systemic challenges, and economic dependence in Tarrant County (cities of Fort Worth and Arlington).Established interim case notes procedures during the deployment of the upgraded technology, HMIS, ensuring full compliance with data security and privacy regulations. Conduct regular audits and reviews to maintain high standards of compliance and service quality. Provide comprehensive training to new case managers, emphasizing compliance protocols and regulatory requirements to ensure consistent and lawful service delivery.

Richardson, Texas, United States

Maintain a pivotal role in bridging the gap between the university and the broader community by fostering partnerships with local businesses, non-profits, and government agencies to support and promote innovative research initiatives. Act as a liaison, ensuring that community needs and perspectives are integrated into the university’s research agenda. Provide strategic guidance on community engagement and outreach efforts, helping to enhance the visibility and impact of the university’s research projects. Participate in community events, workshops, and seminars to explore research findings and gather insight for collaboration efforts. Exercise expertise in stakeholder management, communication, and project coordination for building and maintaining strong relationships with community members. Contribute to the university’s mission of driving innovation and fostering a collaborative research environment that benefits both the academic community and the public.

Texas, United States

Texas, United States

Led and developed a team of three community engagement managers, implementing strategies for health and social care initiatives across 101 counties in North Texas. Managed monthly financial reports, monitored budgets, and communicated findings to leadership. Collaborated with department leads to resolve fiscal issues. Set and tracked team goals, exceeding the annual growth goal by gaining 55 new partnerships in less than seven months, increasing technology adoption by 2% in eight months, and surpassing the 90% managerial performance index by 3%. Monitored key community partnerships and served as liaison for contract customer accounts. Participated on nonprofit advisory boards and DEI Health Equity Subcommittees. Coordinated citywide projects with employees and community organizations.

Dallas Region

Provided quality assurance in the delivery of care coordination between community partners and underserved populations throughout Texas and Oklahoma, ensuring seamless service-based referrals via the Unite Us platform. Co-created and launched the NHS Data Calculator, significantly improving team reporting accuracy and referral monitoring. This initiative accelerated referral monitoring from a 30+ day lag to a 7-day turnaround and increased partner referral response time from 10+ days to just four days. Gathered and analyzed research data, preparing comprehensive reports for the Director of Care Coordination and team members. Efficiently responded to community partners’ inquiries, conducting thorough research, liaising with department employees, and maintaining detailed telephone records to provide accurate information to service organizations.

Fort Worth, Tx, United States

Supervised 126 probationers, influencing personal and community safety protocols, and negotiated terms with Tarrant County Judicial Courts and CSCD. Managed complex cases, encouraged successful transitions, and performed additional duties as assigned. Developed a management database to ensure compliance with high-impact intrastate and Interstate Compact classified cases, improving time management by 10% and maintaining over 80% probationer case compliance. Conducted internal investigations on approximately 20% of adverse cases facing noncompliance and potential violations through agency contacts, probationer interviews, court appearances, and records searches. Collaborated with three Unit Supervisors to address noncompliance issues, establish sanction plans, and complete progress, violation, and case summary reports. Provided case recommendations to three Unit Supervisors and one judicial officer, ensuring compliance and supporting efforts to decrease recidivism.

Virginia Beach, Virginia

Modeled exemplary professional communication practices with over 76 probationers and parolees while serving as a strategic policy planner and Chair of the district’s Forms Committee. Fostered a culture of continuous learning by leading training on new procedures, disseminating departmental policies, and coordinating safety efforts with partnering service providers. Trained 48 district officers on advanced case-handling techniques and proactive therapeutic activities, enhancing the quality of mental health case supervision. Conducted thorough reviews and assessments of criminal codes, researching common crimes, statute numbers, and penalty classifications for violation reports used by district attorneys, magistrates, and judges in judicial hearings, staffings, and sentencing proceedings. Recognized as Employee of the Month in November 2019 for outstanding performance and dedication.

Hampton, Va

Organized comprehensive client services, including crisis intervention, life skills development, and activities of daily living (ADLs), to support individuals in achieving greater independence and stability. Oversaw five case planning services, ensuring adherence to safety protocols and behavior modification strategies in line with the Department of Medical Assistance Services and Magellan policies. Developed and implemented a robust medication management system for patients and families, providing education on safe pharmaceutical practices and ensuring proper medication adherence. Conducted regular assessments and follow-ups to monitor progress and adjust care plans as needed, fostering a supportive and responsive care environment.

Colorado Springs, Colorado Area

Enlisted, trained, and supervised 20 court volunteers assigned throughout the El Paso County court complex, ensuring adherence to court policies and procedures. Assessed training needs for cohesive customer service and effective alliances among 38 clerical specialists, developing comprehensive training materials that emphasized compliance with legal standards. Fostered community alliances with Goodwill Industries, Women’s Resource Network, and the Department of Human Services while representing the 4th Judicial District Clerk of Court at community lectures, conferences, and workshops.Conducted over 500 case reviews and audits for the Records Management Department and Clerk’s Office, ensuring compliance with regulatory requirements and internal policies. Transcribed 72 cases as ordered by local attorneys and the County of El Paso, Texas - District Attorney’s Office, maintaining strict confidentiality and accuracy. Prepared for and participated in judicial meetings by compiling and distributing meeting materials, gathering relevant data, and ensuring all documentation met compliance standards.

Master Of Business Administration (Mba), Leadership

Bachelor Of Science - Bs, Business Management