Natasha Lomeli Email & Phone Number

Sebastopol, Ca, Us

-Responsible for system maintenance and updates to master data pricing system (JDE). -Provided Pricing Department training for all new sales representatives. -Coordinated the setup, rep training and maintenance of products on third-party website (SevenFifty). -Processed all credits for rebates, price adjustments, and warehouse errors while ensuring accurate inventory in the process.

-Manage IT projects acting as a liaison between the business stakeholders and the technical team to facilitate more effective communication and development efforts-Create and document training as systems and processes are upgraded

Santa Rosa, California, United States

-Administrative duties included but were not limited to: Uploading and allocating daily payments; Handling financial adjustments and write-offs; General ledger reconciliation; Responding to internal and external customer inquiries via phone, fax, and email; Logging monthly payments; Credit compliance reviews and releases; Customer audit requests-Launched the internal processing of cash, saving the company thousands of dollars monthly on bank fees-Played a vital role in the implementation of an internet payment portal for external customers-Launched a mobile payment app for internal users, eliminating wait time for payments and postage fees-Eliminated paper filing through implementing the use of electronic storage -Head of testing and training for the department for systems such as CDI, JDE, Billtrust, Dade, and Cforia among others

Santa Rosa, California, United States

-Placed outgoing sales calls to former customers to renew product-Explained contract verbiage to homeowners

Santa Rosa, California, United States

-Answered and routed incoming calls-Ensured that client files complied with state and federal regulations-Documented client attendance for billing purposes-Posted and reconciled client payments

Santa Rosa, California, United States

-Answered heavy incoming call volumes-Placed work orders and documented customer needs-Thoroughly explained contract verbiage/coverage with customers

Santa Rosa, California, United States

-Lead teacher duties which included but were not limited to creating and implementing a monthly curriculum, setting forth an example of company protocol for other employees, and supervision of both employees and children-Office administration included answering phones, filing, collecting and posting payments, ordering of supplies and food-Built and implemented a system to keep track of a federally funded food program