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Setting up and scaling the operations of a fast-growing e-commerce platform from the ground up. We're changing the world and saving the planet by fighting toxic consumerism.

Led design and implementation of optimised processed and team structures to support scaling and efficiency of a high-growth tech scaleup disrupting UK’s care sector through innovative technology.

Managed daily operations, P&L, and strategic development for MK Connect, a demand-responsive electric transport service in Milton Keynes in partnership with the local council.

Launched new on-demand ridesharing services on Via's journey to transform public transport systems into efficient digital networks.

Led end-to-end driver operations for ViaVan on-demand shared ride service, including: driver marketing and acquisition, driver onboarding and document compliance, driver communications, driver experience and app improvements, management of physical service centre for driver, management of front & back office operational staff.

Executed Just Eat UK's strategy to scale its delivery operations through streamlining end to end delivery process, optimising the operations and helping build product and data roadmaps needed to succeed in last mile logistics

Led strategic projects and initiatives across Just Eat Group spanning multiple functions from technology to sales to marketing to operations. Examples include post-M&A integrations of recently acquired businesses, improving ways of working with restaurants, improving internal processes and management reporting, working with the Executive Team to set strategic business priorities and align teams to execute successfully.

Helped retailers, consumer goods & industrial products companies improve management, planning and optimisation of their supply chains and operations. Led projects ranging from focused diagnostics to large scale process and technology implementations. This included implementations of sales and operations planning processes (S&OP), implementations of continuous improvement supported by data and KPIs, reductions of supply chain costs through optimising inventory and logistics spend, design and… Show more Helped retailers, consumer goods & industrial products companies improve management, planning and optimisation of their supply chains and operations. Led projects ranging from focused diagnostics to large scale process and technology implementations. This included implementations of sales and operations planning processes (S&OP), implementations of continuous improvement supported by data and KPIs, reductions of supply chain costs through optimising inventory and logistics spend, design and implementations of supply chain systems, managing teams through change, improving sales forecasting accuracy.Worked with UK's leading retailers to improve their e-commerce operations, loyalty scheme, assortment and merchandise planning as well as designed systems to enable these areas.Expertise in order management, merchandise planning, omnichannel customer experience, demand planning, inventory management, working capital optimisation, capacity planning, sales and operations planning, distribution network optimisation, and logistics cost reduction. Show less