Natasha Evans Email & Phone Number

- Engaged with branches and clients to provide detailed responses on their inquiries- Maintained a high level attention to security protocols while investigating accounts- Ensured financial requested are documented through salesforce- Delivered answers in a timely manner to callers- Built trust and rapport with peers and branches- Proficiency in all systems- Trained and mentored new recruits- Acquired great stats & feedback

- Enforced the centre’s program expectations, procedures and licensing requirements- Performed client intake- Guided clients through incident resolutions - Managed scheduling of staff - Led workshops in the community- Conducted staff performance reviews- Ensured client retention

Greater Vancouver, British Columbia, Canada

- Researching customer preferences and designing marketing materials to target set data- Performing market data research of competitors to ensure provision of better products to customers- Increasing sales by up to 70% by up-selling products to customers- Promoting products and acquiring new customers- Administering quality checks on products before shipment to customers- Accelerating payments from customers by presenting more options and corresponding frequently- Tracking inventory, shipping orders and accounts receivables using different programs- Streamlining logistics of shipments to customers using cost-effective courier services- Created an attractive visual display for clients and maintain appearance- Succeeded in thorough understanding of all products- Identified prospective clients - Contacted new and existing customers to discuss products and needs- Managed all financial transactions- Ensured customer satisfaction and client return

Richmond, British Columbia, Canada

- Improved the number of return customers- Anticipated & fulfilled client requirements- Quickly resolved issues prior to escalation- Prioritised conflicting obligations in a fast-paced environment- Mastered both the inventory and payroll programs- Coached new team members how to collaborate as a team

- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.- Exceptional interpersonal and team building skills with an aptitude for building rapportwith a diverse range of customers, managers, and colleagues- Talent for quickly resolving issues prior to escalation.- Thorough knowledge of menu offerings, including gourmet food, spirits, and wine withpairings.- Skilled at anticipating, identifying and fulfilling guest needs and clarifying specialorders.- Success at multitasking while remaining professional and courteous in fast-pacedenvironments.- Experience in payroll and tip distribution- Serving it right & Food safe certified

Diploma Of Education, Communication, General

Diploma Of Education, Early Childhood Education And Teaching

Associate'S Degree, Business

Early Childhood Education And Teaching, 4.2