Natasha Mitrovic work email
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Natasha Mitrovic personal email
I am a seasoned Senior Business Analyst with over two decades of expertise. I’ve combined customer experience, domain knowledge, and technology to help achieve business objectives. I’ve worked in many industry sectors and frameworks, including IIBA, SAFE, Scrum, Hybrid, Waterfall, and others. My strong relationship-building and problem-solving skills help drive business growth. I’m eager to contribute my curiosity, attention to detail, and customer-oriented thinking to support teams in delivering measurable value sooner. Please feel free to reach out!
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Senior Business AnalystFonterra May 2024 - Sep 2024Auckland, New ZealandI worked on creating Digital Product Catalogue and improving Ways of Working (WoW) for this team, which plays a crucial role in helping business present valuable insights through leveraging machine learning and data. -
Senior Business Analyst / Scrum MasterSuncorp Group Feb 2022 - Mar 2024Auckland, New Zealand- Working with 2 teams across more than 90 digital applications on upgrades and new features .- Help onboard new ITSM provider -
Senior Business AnalystHumm Group Aug 2021 - Mar 2022Auckland, New ZealandWorked across multiple initiatives using Scrum to launch new financial products -
Senior Business AnalystOne New Zealand May 2021 - Aug 2021Auckland, New ZealandHelp design and implement the ServiceNow Customer Service Management (CSM) to equip customer agents with an intuitive and efficient system, enhancing visibility into the customer journeys. -
Senior Business AnalystHumm Group Feb 2021 - May 2021Auckland, New ZealandIntegrated Master Cards' Origination process to offer seamless web-based income verification. The solution incorporated AI for enhanced lending decision-making, meeting legal requirements and delivering tangible value to customers and businesses. -
Senior Business AnalystQual-It Solutions May 2017 - Jan 2020Auckland, New ZealandI have worked on a range of initiatives. -
Senior ConsultantInfosys Jul 2011 - Jan 2017Auckland, New ZealandI have worked on a range of initiatives. -
Senior ConsultantSpark New Zealand Jun 2009 - Jun 2011 -
Senior ConsultantFonterra Jul 2004 - Apr 2006Auckland, New ZealandWorked through EDS as a consultant, supporting their IT systems/applications utilizing Oracle databases.Later worked on their Demand Planning system.
Natasha Mitrovic Skills
Natasha Mitrovic Education Details
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Computer Science
Frequently Asked Questions about Natasha Mitrovic
What is Natasha Mitrovic's role at the current company?
Natasha Mitrovic's current role is Senior Business Analyst.
What is Natasha Mitrovic's email address?
Natasha Mitrovic's email address is na****@****sys.com
What schools did Natasha Mitrovic attend?
Natasha Mitrovic attended Faculty Of Electronic Engineering, University Of Nis.
What are some of Natasha Mitrovic's interests?
Natasha Mitrovic has interest in Poverty Alleviation, Environment.
What skills is Natasha Mitrovic known for?
Natasha Mitrovic has skills like Oracle, Oracle E Business Suite, Integration, Requirements Analysis, Solution Architecture, Databases, Sdlc, Itil, Enterprise Architecture, Requirements Gathering, Oracle Applications, Soa.
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Natasha Mitrovic
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