Natasha Nor Halim Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Manage and maintain an efficient document control system based on ISO9001, ISO14001, ISO45001 and ISO29001. Emphasizing operational audit at site and compliance.Coordinate the review, revision, and approval of documents, by implementing document control procedures, focusing on analysing non-conformance from the audit and identifying areas for improvement. Leveraging Microsoft Excel, Microsoft List, and Power BI for enhanced document tracking and reporting capabilities.Conduct… Show more Manage and maintain an efficient document control system based on ISO9001, ISO14001, ISO45001 and ISO29001. Emphasizing operational audit at site and compliance.Coordinate the review, revision, and approval of documents, by implementing document control procedures, focusing on analysing non-conformance from the audit and identifying areas for improvement. Leveraging Microsoft Excel, Microsoft List, and Power BI for enhanced document tracking and reporting capabilities.Conduct thorough audits of documents to ensure compliance with ISO standards, Velesto's procedures, operational guidelines, and regulations.Utilize Power BI to analyze data and generate visual reports for non-conformance and document control processes.Support internal (IMS internal audit) and external audits (supplier audit), with a particular focus on conducting document reviews and evaluating operational effectiveness according to ISO standards to ensure compliance with IMS internal audit criteria.Provide training and guidance on document control procedures, emphasizing operational audit requirements and methods of using Power BI for data analysis to intern students.Collaborate with cross-functional teams to develop and implement document management systems, incorporating Power BI functionality for enhanced reporting and analysis. Show less

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Dedicated to fostering compliance with organizational policies while ensuring consistent processes in remuneration, benefits, and HR services across departments and staff.Facilitated the design of promotional posters and conducted talk sessions, effectively communicating event details, benefits, and obituary announcements to employees via email.Spearheaded the maintenance and control of all confidential staff information documentation, ensuring secure and updated filing/system… Show more Dedicated to fostering compliance with organizational policies while ensuring consistent processes in remuneration, benefits, and HR services across departments and staff.Facilitated the design of promotional posters and conducted talk sessions, effectively communicating event details, benefits, and obituary announcements to employees via email.Spearheaded the maintenance and control of all confidential staff information documentation, ensuring secure and updated filing/system management.Collaborated closely with departments to provide proficient advice on compensation, benefits, and HR services, ensuring alignment with organizational policies.Supported the supervisor in creating promotional materials and actively facilitated communication sessions, contributing to process consistency and organizational coherence. Show less

Award Employee of the month February 2021Assisting in the training of 3 new cashiers, Monitoring cash limits, and ensuring quality customer service all the timeManaged order recording and payment processing using point-of-sale systems, ensuring accuracy in transactions and proficiently handling credit card transactions and cash exchanges.Collaborated closely with kitchen staff to prepare various food items while adhering to cooking instructions, safety protocols, and… Show more Award Employee of the month February 2021Assisting in the training of 3 new cashiers, Monitoring cash limits, and ensuring quality customer service all the timeManaged order recording and payment processing using point-of-sale systems, ensuring accuracy in transactions and proficiently handling credit card transactions and cash exchanges.Collaborated closely with kitchen staff to prepare various food items while adhering to cooking instructions, safety protocols, and sanitation standards.Maintained cleanliness and hygiene standards within the restaurant, including table clearing, tray return, floor sweeping and mopping and utensil washingCommunicated effectively with team members and management to ensure exceptional customer experiences and product quality, addressing guest concerns and complaints in accordance with restaurant policies.Upheld a professional appearance by adhering to uniform and corporate dress code standards, presenting a neat and tidy image. Show less

Puchong, Selangor, Malaysia

Provided assistance in addressing incoming calls, averaging 10 per day, to resolve customer issues efficiently and liaised effectively with the technical department for prompt resolutions.Demonstrated proficiency in creating functional and technical application documents, contributing to streamlined processes and enhanced communication within the team.Facilitated communication channels, tracked and followed up on requests, and discerned urgent matters requiring immediate… Show more Provided assistance in addressing incoming calls, averaging 10 per day, to resolve customer issues efficiently and liaised effectively with the technical department for prompt resolutions.Demonstrated proficiency in creating functional and technical application documents, contributing to streamlined processes and enhanced communication within the team.Facilitated communication channels, tracked and followed up on requests, and discerned urgent matters requiring immediate attention, ensuring timely resolution and client satisfaction.Played a pivotal role in rental set preparation and cleanup, managing an average of 20 sets daily, while maintaining high standards of presentation and functionality.Supported the account department in arranging client set-ups and documentation, ensuring seamless operations and client satisfaction. Show less

Bachelor Of Technology - Btech, Business Administration And Management, General

Diploma, Business Management

Malaysian Skill Diploma (DKM) - Level 4 Malaysian Skill Certificate (SKM) - Level 3