Natasha Read Email & Phone Number

Berkshire

• The main focus of my role as Operations Officer for the Duke of Edinburgh’s Award, is to support a number of Licenced Organisations to ensure they are delivering all aspects of The Duke of Edinburgh's Award.
• My portfolio consists of Twenty Six Directly Licensed Organisations and two Councils with 33 centres between them. Currently in the process of supporting both councils and centres with a Direct to Schools transition;
• Working with the LO’s to enable growth within the portfolio for number of centres, Awards started and Awards achieved with emphasis on those from disadvantaged backgrounds;
• Developing excellent relationships with DofE Managers and senior-level staff to influence & encourage growth in Centres;
• Identifying and expanding opportunities to grow participant numbers with promotion of funding sources;
• Project managing the Going for Gold initiative for the South East region, with the aim of increasing Gold participation within the region;

Reading, United Kingdom

• Responsible for providing administrative and business support to the General Manager of the Customer Service and Support (CSS) Europe, Middle East, and Africa (EMEA) Dynamics & Small and Midmarket Solutions and.
• Maintaining the GM’s calendar, planning and scheduling meetings & teleconferences.
• Preparing and editing communications and presentations.
• Owning the quarterly “all-hands” teleconference, including content and speaker preparation for an audience of 400 people.
• Mentored EA’s who were new to Microsoft to accelerate their orientation and support their ramp-up.
• Accountable for managing team meetings and off-site events across EMEA for leadership and management teams varying from 12-60 people.

Reading, United Kingdom

• Responsible for the support of the SMS&P Corporate Accounts Corporate Territory Managed (CTM) Relationship team. Responsibilities included:
• Sales pipeline cleansing for two sales areas.
• Checking the validity and progress of any sales opportunities or leads for those areas.
• Set-up of new starters to the team.
• Ad-hoc duties for the team manager, CTM Relationship, and New Business teams.

Reading, United Kingdom

Supporting the EMEA Outsourcing & Business Support (OBS) team. Primarily focused on supporting the EMEA Outsourcing Director with calendar management, reviewing & managing operational spend, and general PA activities including all aspects of travel planning. Also responsible for: Full calendar administration for multiple team members, including the.

Weybridge, Surrey

Responsible for the Sales Contract team within the Southern sales office including: Management of a team of contract processors, including scheduling, to ensure the team was fully staffed in line with the number of contracts received. Ensuring the team was fully trained. Improvement of procedures for receiving, processing and forwarding customer.

Teddington

Responsible for the day-to-day running of the Hotel Reception including: Accountability for staffing levels, training and weekly rotas. Duty Manager responsibilities. Liaising with the general manager regarding operations and financial performances. Processing the staff wages for weekly-paid staff.