Natasha Santiago-Body Email & Phone Number

United States

New York, United States

We build AI for real-time, autonomous enterprise accounting paired with prescriptive intelligence to optimize financial decision-making and ROI. Leading the software release testing and deployment schedule and processes. Working with engineers from all stacks to efficiently resolve outstanding defects and/or other concerns. Working with technical project managers on resourcing and prioritization of feature work for QA Testing. Leading the QA team in prioritizing and achieving all set OKRs. Cross-departmental communication on release timeline, testing, and deployments. Working with shareholders on high-priority concerns and communicating with all shareholders throughout the release process.

United States

We build AI for real-time, autonomous enterprise accounting paired with prescriptive intelligence to optimize financial decision-making and ROI.

Ct, Ny, Ri, Ma, & Nh

-Managing a territory of sephora accounts to develop and maintain positive business trends.-Training and educating sephora employees on product launches, current trend, artistry, and existing product assortment. Bringing the Academy techniques to Sephora. Conducting closed door training sessions and market training sessions to support growth of employees artistic skills and knowledge. - Building repeat business through strong client interactions. Taking the time to teach each client the techniques they are interested in, making sure they are comfortable with the products before they leave with their purchase.-Checking for retention through consistent follow up, making sure employees are comfortable with conveying information to clients.-Developing relationships and partnerships with management, employees, and other brand partners to spread brand awareness and love. Creating a ripple effect so that the business continues to grow when representation is not present.-Developing and managing a team of selling specialist to support sales, events and the holiday season.-Creating events to drive client awareness and sales.-Scheduling my monthly calendar to support each store accordingly to there business needs. -Completing weekly and monthly reports with a strong awareness of business acumen.-Conducting quarterly business reviews with sephora management to discuss business trends and solutions for any concerns. Discussing ideas that could help support company initiatives on both a store level and district level.-Creating a strategic plan to assist in achieving personal quarterly and annual goals.-Continuing my personal development as an artist through company trainings.

South Windsor

-Recruiting, interviewing, and hiring of all potential candidates.-Develop relationships while networking to assist with potential needs for future positions.-Overseeing and driving business results by forecasting sales and payroll while considering store demographic and clientele, as well as analyzing current trends in business.-Scheduling and zoning according to the business needs. -Coaching and training to both company and client focuses.-Conduct performance appraisals and execute plans for development.-Creating and executing events to support business.-Conduct one on one meetings to follow up on store tasks and company initiatives with supervisors.-Execute shipment and all operational tasks to support store as needed.-Perform monthly audits to be in compliance with senior management audits.-Assist clients with needs on the sales floor. Educating them while applying product and providing superior client service.

West Hartford, Ct

-Development and training of all employees with a focus on sales and client service techniques.-Strategically planning trainings to align with company focuses and initiatives.-Assist headquarters education department with facilitation of market training sessions and new store opening trainings.-Leading by example to assist in elevating the companies success.-Responsible for on boarding all new hires, as well as advising and developing them into their chosen career paths.-Create and implement strategies to meet and exceed all company goals.

Westfield, Ma

-Managed all finance, insurance and state registration transactions for the dealership.-Built and maintained relationships with clients, lenders, insurance agencies, and other vendors.-Worked with insurance companies as part of the drive program to ensure vehicles were insured and registered in time for same day delivery.-Managed all contract closings and breakdowns for timely funding.-Initiated all finance and cash deals from start to finish.-Advised and assisted clients in selecting products that helped maintain and secure all vehicle purchases.

Glastonbury

-Developed and managed commercial and consumer accounts.-Developed and implemented strategies to improve branch sales, incorporating sales activities via direct and referral opportunities.-Strategized with team to assess market position and seek out competitive opportunities. -Created reports to track branch productivity and identify areas to capitalize on business opportunities-Reviewed all branch transactions to ensure they complied with all rules, regulations, laws and guidelines.-Educated and trained staff on all rules and guidelines, as well as government regulations.-Delivered performance appraisals and action plans for all staff members.-Coached and guided staff along their chosen career path within the organization.- Managed branch appointment book, as well as planned and prepared all meetings and events.-Built Rapport with members of the community, clients, employees and management; ensuring strong relationship management while setting branch up for success.

Avon, Ct

-Prepared and implemented product/service informational seminars.-Developed sponsorship campaigns connected with numerous business and community events.-Managed all administrative duties as well as sales and business development.-Serviced and managed all client banking needs to assist in a hassle free experience.-Supervised all operational staff and successfully trained and developed bank staff to make individual and team goals to bonus within two months of promotion/transfer.

Hartford, Connecticut Area

-Worked closely with operational and sales team to monitor new sales and existing client service efforts.-Trained and developed all staff.-Assisted in setting up sites for bank at work module; off site locations where we sell products at potential clients place of employment.-Executed effective service and sales skills to assist in sales efforts and generation of referrals.-Managed administrative work for branch.-Managed operational staff, conducted audits, overrides and approvals of transactions.-Utilized networking and relationship management skills to assist in building our banks business.

Bristol, Ct

-Cold calling, mass mailing, collections, sales, client service and administrative work.-Coordinated the production of loan sales, loan closings, loan filings and loan collections of personal and home equity loans as well as mortgage refinances.-Responsible for the sale of insurance products at loan closings.-Handled all bill payments, bank drops, opening and closing procedures of the office.

Bachelor Of Science - Bs, Cyber/Computer Forensics And Counterterrorism, 4.0

Activities and Societies: WiCyS, CybraryCyber Security Risk Management, Digital Forensics & Incident Response

Ged, High School Equivalence Certificate Program

Risk Management, Cybersecurity, 4.0

Activities and Societies: Member of WiCyS, Cyversity, Try Hack Me, and Hack The Box.Completing program requirements for a Bachelor.