Natasha Smith, Lcam, Cmca, Ams Email & Phone Number

Bradenton, Florida, United States

Greater Orlando

Provide full scale Association Management services including contract management, vendor management, association insurance renewal coordination, administrative management tasks, and the enforcement of community's rules and regulations to condominium communities, student housing apartment complexes, and micro-HOA communities.Cultivate and maintain industry relationships and customer partnerships to capitalize on opportunities Collaborate with community partners to develop and actualize strategic plans to advance communities short-term and long-term goals Supervise performance of workers with goals of improving productivity, efficiency, and cost savings.Create and implement employee onboarding and training programs to promote employee retention and team collaboration.Establish favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.

Tampa, Florida

Single-Family, Multi-Family Investment Management.Proficiency in brokerage and property management operations with strong financial acumen, analytical, verbal and writing skills.Oversee overall financial performance of company. Assist in preparing annual budgets, business plans and forecasting for clients., together with detailed property performance reporting.Manage Pre-Occupancy, Occupancy and Post Occupancy tasksLeasing and Renewals, Marketing, Maintenance and Repair, Property Turn-over, Delinquency, Security Deposit Reconciliation, HOA and Utility connections, Property Inspections, Special Projects, Acquisition and Disposition .Working knowledge of LIHTC, Section 8

Tampa/St. Petersburg Area, Florida

Tampa/St. Petersburg, Florida Area

Community ManagerLeadership position working closely with Directors to insure the communities are operated in accordance with community goals. Responsible for overseeing all aspects of community management including operational, administrative, financial, human resources, maintenance and security functions of a mixed portfolio of communities; villas waterfront, and 55+ communities, condos and homeowners associations.Supervise maintenanceManage bid processes Manage special projects including large capital improvements, and small renovationsWork closely with vendorsPrepare Agendas, board packets, minutes, and budgetsAttend board meetingsConduct pre-purchase or lease personal InterviewsProvide oversight for financial and insurance requirements of the associationManage legal needs including demands for rent, evictions of association owned property, foreclosure, etc.Develop and maintain websites, newsletters and other print media as needed for the association. Conduct community inspectionsCommunicate with homeowners to resolve problems/issuesWork with committees to achieve goalsFacilitate board meetings and document all board actionThorough knowledge of Ch. 718 and 720Property ManagerResponsible for the oversight and growth of the rental management division of the companyEstablish marketing and leasing goalsPresent information to individuals and groupsExecute contractsPerform make ready inspections/reportsOversee unit preparationVerify pre-lease repairs and over see billing and charge backsList properties in a variety of web venuesScreen tenant's and conduct interviews Coordinate move in/out inspectionsConduct Prelease walk throughsExecute leasesCoordinate HOA approvals, gate keys, amenities access, etcProvide noticesResolve tenant issuesOversee mainenance requests and emergenciesMonitor eviction processesMaintain databasesAnswer calls/emailsThorough understanding of fair housing, and Landlord tenant laws

Tampa/St. Petersburg, Florida Area

Responsible for drafting and mailing violation letters to association residents; Review and process homeowner requests for architectural modifications to landscape and or property. Administer access to association amenities to include pool access cards, gate entry cards, barcodes, and pedestrian pass gates; accounts to insure assessments and dues are paid timely. Revoke access to association amenities for improper use of amenities or failure to maintain dues. Work with realtors/property managers to assist new tenants with move-in/out requirements including documentation, identification, and payments. Update data management systems; maintain website content for large portfolio of associations. Prepare documentation for meetings; Work with homeowners to resolve complaints, issues, answer questions and assist in accomplishing association related tasks. Perform other duties as deemed necessary by manager.

Greater Atlanta Area

Opened new referrals in all necessary systems; input information into CaseAware electronic files; uploaded pertinent documents to CaseWare and other client systems; Performed Pacer systems checks; verified civil service status; communicated with local sheriff departments, coordinated lockouts post foreclosure proceedings, generated notices to vacate, demands for possession, and military affidavits. Managed referral files from inception to completion and ensured all files were uploaded for attorney review; assisted evictions specialists with motions, and other legal filings; provided back-up to receptionist when needed. Assisted in other departments including accounting, foreclosure and bankruptcy departments, as deemed necessary by Supervising Attorney.

Tallahassee, Florida Area

State Licenses: SL3217611 & CAM38046Sales:Worked with clients interested in buying/selling residential property. Specialized in buyer representation. Locating property, scheduling appointments, preparation of legal documents, negotiations, property staging and presentation, coordinating closings. Management:Managed single family, residential homes, under individual ownership, Maintained constantcontact with owners, occupants and vendors on a daily basis to manage properties effectively. Tenant location, screening, leasing, collecting and posting rents; bills, setting up new management accounts, touring / leasing vacant properties, managing owners proceeds and management fees, tenant notices, property inspections, lease extensions, and all correspondence between owners / tenants as needed. Excellent communication with associate realtors, tenants and vendors.

Tallahassee, Florida Area

Performed a variety of support tasks within the Loan Servicing department including verification of financial documents, and accuracy of invoices; Entered financial data; Compilation of data and preparation of regulatory reports, reconciled general ledgers and journals; performed Investigations of questionable data, and performed actions to reconcile and resolve accounts and discrepancies; completed monthly remittances for investors and vendors; produced quarterly certifications for CPA; month-end reporting for auditors. Processed all insurance claims and managed claim files from inception to close. Reviewed client accounts for all available insurance policies when payment default occurred: death, disability, or property damage; Provided necessary and follow-up documentation to facilitate claims process; Claim management: communicated with clients to gather necessary information; communicated with medical providers and pharmacies when necessary to gather medical records for clients; communicated with police departments and other officials to gain access to impounded vehicles, or police reports not provided by clients; posted all payments from insurers; Submitted lien releases to Division of Motor Vehicles; performed calculations to verify full payment from insurers.

Education record

Certification: Banking And Finance

High School Diploma

Master'S Degree