Family Crisis Support Officer
CurrentEnabling the running of the Family Crisis Support service, including handling and recording service user data, gathering service user and volunteer feedback, developing and implementing volunteer induction processes, volunteer management, impact measurement including writing case studies, and other support as needed to run the service. My role also involves the rollout of impact measurement for all of the Family Services at Twins Trust and support with providing impact data (qualitative, quantitative and case studies) for funding bids and service evaluations.