Natasha Thorondor Email & Phone Number

I have helped Nature's Wonderland grow to generate 6-figure sales annually and establish a strong customer base.From handling customer service, including taking and placing orders, counselling clients in the right direction, and resolving queries and concerns, to managing despatch, overseeing stock control, marketing, and writing and managing web content, as well as listing products, I have assisted in the development of the company.As web designer and front end developer, I'm responsible for the overall feel of the company, while the industry has given me extensive knowledge of health, wellness and fitness.• Provide quick and personalised customer support• Assist with stock organisation, warehouse management, and fulfilment• Oversee daily operations and collaborate on business development• Responsible for maintenance and administration of the website and web content• Maintain online product portfolio and assist with marketing• Achieved exceptional sales through personalised service, with the ability to both up-sell and cross-sell items• Comprehensive understanding of HTML5, CSS3, JS, PHP and MySQL

Responsible for answering inbound client calls, providing callers with scripted details, taking accurate messages and transferring calls, as well as scheduling appointments, booking jobs and processing payments over the phone.• Dealt with calls in a highly professional and friendly manner• Provided accurate and appropriate details to customer enquiries• Composed clear-cut and concise messages