Natasha Lalji Email and Phone Number

- Practice-level financial performance and forecasting- Streamlining of operational processes- Enhancement of business ways of working- Utilisation and resource optimisation- Lead for other operational functions; resourcing, third party suppliers, and project cost processing- Team growth and shaping

- Monitor practice level budgets and variances- Ensure that key program personnel are aware of budgetary resources- Review and consolidate of budget revisions and projections to ensure accuracte for distribution to senior management monthly- Accountable for smooth running of EMEA Operations and Reporting Manager for internal team of 7- Process creation, improvement and adoption for EMEA, globalising where possible - Conduct and administrate quarterly company Townhalls, presenting in areas of responsibility

PowerObjects, an HCL Technologies Company is a leader in delivering Microsoft Business Applications solutions and the Dynamics 365 workloads through unparalleled offerings of service, support, education and add-ons. Multi-year winner of Microsoft’s Dynamics Partner of the Year Award, PowerObjects strives to be the number one Microsoft Business Applications Provider in the world by delivering solutions that help organisations increase productivity, streamline business processes and build better relationships.

Microsoft Dynamics 365 consultancy firm:- resource management- financial reporting- utilisation and capacity reporting- project set-up and controls- invoicing- PMO administration- internal system training and documentation

Vendor selection for integrated CRM solution:- System selection inline with realised requirements- CRM data migration to new system- VoIP and Outlook CRM integration- Events platform integration Database restructure and mapping outWorking with suppliers to identify appropriate change and solutionsSelection and delivery of HR systemInternal process improvement across the businessMonthly reports on billable and non-billable activity across the businessQuarterly reports to achieve a clear understanding of input and outcomes

Working on a custom CRM for a Unilever Programme- Delivery of CMS for Bright Future (Project Sunlight)- Manager for Bright Future global email campaigns for Unilever- Technical and Business Programme status report- Action and RAID log management- Management and support of data briefs- On-boarding new staff and recruitment- Working closely with programme director and providing cover as needed

Delivered digital platform for local council, enabling over 300,000 residents to log into a personalised account providing them with the ability to self-serve. Also brought onto a separate project to manage stakeholders of a key client, with over 340,000 residents in the borough, to agree product modifications without compromising the core product.- Delivery of web integration with local government- Stakeholder management- Collaborative working with technical and business teams both internally and client-side-Weekly status reporting- Product demonstration with clients

* Tidying up the backlog from past sprints.* Using task complexity points to measure sprint progression on a "points per user story task" grounding to calculate average sprint team velocity.* Transferring user stories from the backlog - EasyBacklog to Tiny PM.* Building Resource Trackers (MS Excel) - measures Sprint Velocity per resource per day and resource availability.* Project Management Process Guide (in-house).* Tracking Bug fixes in Github* Project Management process and documentation re-structure and guide-notes* Process flow diagrams for internal project management* Updating the internal Captured competitors book

March 2013: Promoted to Project Manager.My role is to assist the project manager by:• Professional Development by enrolling in the following professional training programmes; Association of Project Management (APM), Prince2 and ITILv3• Use of Microsoft Visio to create workflow diagrams for business and operational processes• Undertaking the official Microsoft Project training to identify how to help the project manager better utilise this program.• Participating in project management meetings and the generation of project plans, risk registers, time-lines, budget sheet and project reports on weekly basis to the project sponsor.• Chasing task owners to see what stage they are at with their assigned tasks and to reflect that progress in the Project Plan.• Generate relevant reports from the Project Plan such as; executive summary, outstanding tasks, to-do lists for all project resources.• Any other duties assigned by the project manager.Overall appreciation of the dynamics involved in Project Management. I have also been involved with marketing, developing branding and visual/creative content and have gained experience in face-to-face meetings with suppliers and clients where my interpersonal skills internally & externally have been noted by management and colleagues as a good representation of the company; with a good balance of social, business and friendly approach to building rapports.

Worked on three projects with HYCSIn charge of a publicity-marketing project and a re-vamp of the counselling rooms within the centre. For all projects I had to:• Create project proposals for management to approve my idea.• Give a visual presentation to the Management Committee to propose and discuss my intentions.• Take lead of a meeting with 30 counselors (approx.) and management after completion of the project.Awareness Project / Publicity and Marketing Project• Creating the HYCS Facebook page.• Redesigning their leaflets, logo, business cards and flyers.• Organising the launch and getting fundingRenovation of Counselling Rooms Project• Researching what an ideal counselling room should look like.• Inspiration boards, Mood boards, colour boards, Furniture boards.• Looking for suitable furniture and budgeting.• Fabric research for curtains, cushions, and table covers, etc.• Organising a plan of action to complete the rooms in a timely manner.• Managing a team of volunteers to paint, build and complete the rooms to a set schedule.