B2B Business Development Strategy:Developed business development strategies and lead generation activities (ABM tactics) for creative agencies.Strategic planning in Thought Leadership, event planning, and LinkedIn social strategy to drive lead generation.Identified targets based on the agency value proposition and messaging.Contributed to new business pitches, presentations, and proposals, supporting overall business strategy development.Attended industry events, conferences, and networking functions to promote the company.Collaboration:Managed strategic relationships, program delivery, and growth initiatives with key accounts.Identified and executed upselling opportunities to enhance client portfolios.Collaborated and coordinated with internal teams to ensure a cohesive approach to business growth.Coordinated with senior management to align business development activities with overall company strategy.Client Servicing:Lead client service delivery across Growth Marketing, ensuring client satisfaction and retention as well as spotting upselling opportunities Work with the Group Client Services Director to implement policies and processes, improving client servicing quality and team skills.Ensure the Growth Marketing team meets KPIs, SLAs, and quality standards, proactively addressing client feedback and service delivery improvements.Team Leadership:Recruited, trained, and developed team members, leading resource planning efforts and coordinating with HR for appraisals.

Hellon is one of the top service design agencies in the world.We design customer experiences and drive change towards customer-centricity in organisations. We help our clients understand their customer better, to bring their customers real value and to keep their business competitive. Our customer centric methods aim to create impact that is both good for business and leads to a better everyday for the customer, the client, the human. Whether the client's business is B2B or B2C, at Hellon business is always human-to-human.

Founded in Berlin in 2013, Battalion is a leading branding agency for startups and innovators. We create standout brands and websites that engage customers and build audiences.Some of our clients include HelloFresh, SoundCloud, APX and Thryve just to name a few.It’s our mission to help to launch successful companies that are solving world-changingproblems and shaping the future.When you work with us, we become part of your team and you part of ours.We are battalion. Let’s do something cool.

Working in a collaborative way with clients to implement and drive new business acquisition through developing senior client relationships with new clients and supporting current client development.Identifying new areas of focus for the business and have the pivotal role of really driving and owning the client relationships through meaningful conversations.Clients include Buddy Creative, Evolve Agency, Parker Williams, Lewis Moberly, Path Ltd & Jordan Design (Brand Activation, Retail Design and Experiential Design)Business Process Skills and Expertise:• Business Strategy and Planning• Project ManagementMarketing Skills and Expertise:• New business development• Marketing strategy and planning• Client retention and development• Procurement

Contributing to the delivery of revenue targets for the client group from identifying and effectively managing clients and projects whilst helping to identify future revenue opportunities for each clientCRM Champion of all new business and existing client contacts (SalesForce, Daylite, Insightly, Microsoft Dynamics 365)Inbound Sales Enquiry management - Managing our external sales email address and responding to all cold and warm approaches via phone or email. Outbound sales management - Developed and managed the outbound sales strategy with identified and key prospect target lists and responsible for the follow up and appointment setting. Reporting & Analysis - Monthly reporting on all sales leads and new business enquiriesProcurement & roster application process - Ensuring that all the information requested (RFIs and RFPs) was collected from key company stakeholders in a timely fashion.Pitching best practise - Engaging with multiple internal stakeholders to "put our best foot forward" in pitches. Proven experience in planning, producing and delivering compliant proposals on timeExec Assistant to Group Partner - Full administrative responsibility for Group Partner with tasks including but not limited to; diary management, minute taking, travel, appointment setting, liasing with key business leaders in other global locations, email management, expenses etc.

Undertook desk research along with in-depth research at the British Library to gain important marketing intel on brands and companies in specific markets in specific target categories identified as potential new business opportunities.Responsible for maintaining the CRM database of all new business and existing client contacts - this included quarterly checks to ensure the database was as up to date and clean.Managed our Pearlfinders (decision and marketing intel) account to spot new business opportunities to bring to the attention of the New Business Director. This ensured we had an on-going pipeline of targets along with the existing business.Responsible for the procurement and roster application process. This involved ensuring that all the information requested (RFIs and RFPs) was collected from key company stakeholders in a timely fashion. Acted as the middle person between the agency and the procurement teams.Managed and maintained our pitch reporting process and ensured that the key learnings were captured on a central internal intranet system.