Support and engage CenterWell leadership and partners in the implementation of strategies and tools to achieve DEI goals.

► As a member of the Diverse Talent Strategy Team, creates new diversity initiatives or processes,, evaluates existing initiatives and processes across the enterprise for inclusiveness, brainstorms and implements solutions to improve diversity outcomes for target areas or the organization as a whole► Conducts strategic planning and implementation of an inclusion and diversity hiring and development program that focuses on increasing diversity at the senior levels of leadership and above► For diverse talent program, recruits and selects talent for program participation, actively coaches diverse talent on career readiness topics such as resume writing, behavioral interviewing and personal branding and works with various talent acquisition and talent management stakeholders to plan and implement overall strategy

As a Recruiter or Talent Acquisition Specialist, I source and hire top talent for Humana, a Fortune 500 managed care company. ► Develop and implement recruiting strategies and tactics to attract qualified candidates to available roles► Source and recruit high performing and passionate professionals for clinical and non-clinical positions► Coordinate strategy sessions or intake calls with hiring managers to glean requirements required and desired for given role► Input and maintain sensitive information in applicant tracking systems (ATS), Taleo and Workday► Initiate and maintain professional communication with both interested candidates and hiring managers throughout the entire life cycle of recruiting process

As a Life, Career and Executive Coach, I help my clients gain crystal clarity around their life and career goals. I also offer various services to support this aim such as resume and cover letter writing, interview preparation and overall career search strategy.► Actively served on a collaborative committee of the Houston Veterans Career Expo and effectively planned, marketed and implemented a series of career development events, attracting over 100 military veterans and 30 major companies► Expertly advised and guided professionals in their career pursuits by providing customized career coaching and various informational and human resources► Articulately crafted and edited resumes with highly marketable, achievement-oriented language► Created and implemented two interactive workshops on effective career search and development techniques, resulting in a 95% participant satisfaction rate► Consistently described by clients and colleagues as being “analytical, strategic, professional and having a great work ethic.”

As an integral member of the RPO Division, sources, screens and facilitates the hiring of first-rate talent for top-performing organizations in a variety of industries including healthcare, medical devices and IT.► Effectively served as lead for healthcare recruitment project, resulting in the successful and permanent hire of approximately 30 quality professionals► Enthusiastically prepared, coached and supported candidates from start to finish of application process► Regularly updated applicant tracking system in regards to client, requisition and candidate status

Specialized in the sourcing and / or recruitment of physicians, nurses, executives and other healthcare professionals. Performed the following duties in pursuit of realizing company goals:► Source, screen and schedule interviews for open healthcare positions► Update applicant tracking system (APS) with vital information including candidate and requisition information and candidates' progression through recruitment life cycle► Communicate with internal and / or corporate Talent Acquisition specialists in regards to job requirements and recruitment progress

Actively sourced and recruited professionals in the Real Estate industry including Title and Escrow professionals. ► As a Team Lead, trained, managed and mentored Assistant Recruiters ► Match professionals in the commercial real estate and title industries with jobs matching their specifications, skill sets and passions► Source, screen, schedule interviews and manage entire candidate process including facilitating completion of background and credit checks when necessary► Assess client qualifications based on client intake, communications and feedback; job description and research

As an Employment Specialist, assisted homeless female military veterans in conducting effective job searches and realizing long-term career goals ► Forged relationships with over 30 new business and community leaders since date-of-hire to connect clients with job opportunities and increase public awareness of program► Successfully recruited entire caseload as well as provided intensive career coaching, support and resources to over 100 clients enrolled in program► Conducted thorough individual client assessments and continuously designed innovative techniques to help clients master new skills and reach established career development goals ► Proactively provided hands-on support to over 100 enrolled clients through job clubs, career counseling, mentoring, etc.

Effectually served over 100 individuals and families in their recovery from Hurricane Ikeby connecting them to vital community resources and helping them to carry out detailed action plans.► Actively worked with over 100 clients in creating customized action plans that addressed housing, employment, food assistance and other issues to restore self-sufficiency► Researched and became familiar with over 100 various community resources to assist individuals and families ► Informed and directed clients to appropriate resources according to their particular needs and interests► Assisted in the facilitation of various events or initiatives, such as school supply and food drives and fundraisers, including the United Way Campaign► Thoroughly tracked client progress and recorded in shared database on a daily basis

As a Development Associate, primarily contributed to the fund development / fundraising efforts of the development team by performing various activities such as donor research, creating marketing materials and event planning. Also assisted in community organizing activities such as helping to plan and implement neighborhood meetings and initiatives.► Successfully raised revenue of organization by approximately $75,000 in grants and individual donations► Marketed organization to over 100 individuals and organizations, including city leaders, community members and prospective donors through annual reports, newsletters, word-of-mouth and other effective fund development methods► Helped launch TimeBanking initiative, a formal system of participants exchanging voluntary services with one another, in local neighborhood► Planned and/or provided support for various events, making connections with upwards of 50 local community members, business owners and leaders

Received over 60 calls per hour on average from merchants and provided superior customer service by verifying check writing status of their consumers to reduce their financial risk► Accurately recorded information and results of calls into company database► Generated reports of over 100 new check writing transactions per day and verified the check writing status of consumers ► Transferred calls from consumers as necessary to resolve check writing status