Engage government officials around state programs, providing an in-depth understanding and subject matter expertise on health care cost containment policy reforms and solutions. Convene public events, issue-specific private roundtable discussions, and other forums to assess current health policy topics and develop recommendations.

Compiled public comments in response to state and federal rulemaking impacting the commercial market, providing critical industry insight, offering alternative solutions, and influencing the regulatory process. Penned and circulated legislative and regulatory intelligence alerts, summaries, and memos to proactively engage and educate internal stakeholders, boosting compliance efforts, and enabling efficient and timely operational action. Represented CareFirst in industry working groups to support regulatory policy and legislative proposals. • Planned and executed virtual webinars and panel discussions on current and emerging health care topics including telehealth and health equity, positioning CareFirst as an industry thought leader.

Project manager for the annual plan and rate filing and implementation of 350 Affordable Care Act (ACA) medical and dental plans, leading 120 stakeholders across 10 departments.Created new and reorganized existing processes including implementation of additional quality controls, training, and communications plans which led to a 10% reduction in state and federal regulator objections.Established and maintained strong and effective working relationships with regulators, serving as CareFirst’s ACA operational and regulatory policy liaison to the Maryland and District of Columbia Health Benefit Exchanges, Virginia Bureau of Insurance, and Center for Medicare and Medicaid Services, representing and successfully advocating for the organization's interests and perspectives.

Managed the annual plan certification process for Affordable Care Act (ACA) medical and dental plans in Maryland, the District of Columbia and Virginia. Coordinated 20 stakeholders across 4 divisions to ensure the timely and successful submission and approval of the ACA portfolio.CareFirst liaison to the DC, Maryland, and Federal Exchanges for plan management and policy requirements, proposals, and issues. Co-represented CareFirst's interests and perspectives on Exchange meetings and workgroups. Partnered with Legal, Publicy Policy, and Compliance to compile CareFirst responses to policy proposals. Analyzed and monitored state and federal ACA and Exchange-related proposals, requirements and regulations to ensure CareFirst’s compliance

Member of the 5th cohort of the company's 18 month rotational leadership development program. Assigned to: Public Policy and Community Affairs, Strategic Planning and Mandates.

Program coordinator for pilot diabetes management program. Authored high-priority program reports, briefings, summaries, project updates and other materials as necessary for consideration by the CEO and other executive level management. Reviewed and analyzed medical/public health literature related to the delivery and financing of health care and synthesize findings to inform programs and operations.

Conducted site visits and interviewed program staff to define business requirementsand data architecture for permitting enterprise solution. Assessed and documented current permitting processes and work flows across 11 City departments and offices. Served as a liaison between the agency and IT vendors, coordinating interagency participation, and maintaining telephone and in-person contact. Assisted with preparation and review of contract proposals, Memorandums of Understanding and subcontractor agreements. Delivered presentation to Mayor Rawlings-Blake, Cabinet members and senior staff on permitting enterprise solution.

Student Intern in the Health Care Reform & Innovation Administration. Gathered information regarding implementation of the Patient Protection and Affordable Care Act of 2010 (ACA). Tracked federal ACA funding nationwide.Provided administrative support for the Health Insurance Exchange Work Group and the IT Work Group (meeting preparation including Sharepoint Site maintenance). Composed summary papers. Edited consultant deliverables.

Barbara Jordan Health Policy Scholar in the Office of Representative Charles Rangel. Drafted press statements and releases, managed White House Tour requests, decreased constituent correspondence backlog by 10%, managed social media presence including Facebook, Twitter, and Flickr, provided office administrative support.