Natasja Heintz

Natasja Heintz Email and Phone Number

Directeur operations @ Coperama Benelux
Amsterdam, NH, NL
Natasja Heintz's Location
Amsterdam, North Holland, Netherlands, Netherlands
Natasja Heintz's Contact Details

Natasja Heintz work email

Natasja Heintz personal email

n/a
About Natasja Heintz

Experienced Operations Manager with a demonstrated history of working in the hospitality industry. Skilled in Project Management, HR Consulting, Hospitality Industry and People Management.

Natasja Heintz's Current Company Details
Coperama Benelux

Coperama Benelux

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Directeur operations
Amsterdam, NH, NL
Website:
coperama.nl
Employees:
6
Natasja Heintz Work Experience Details
  • Coperama Benelux
    Directeur Operations
    Coperama Benelux
    Amsterdam, Nh, Nl
  • Coperama Benelux B.V.
    Project Manager
    Coperama Benelux B.V. Dec 2022 - Present
    Hoofddorp, North Holland, Netherlands
    Coperama, founded in 2010 by the NH Hotel Group, operates independently as a centralized purchasing network group dedicated to the hospitality and related industries. Coperama currently has more than 1500 members of which 150 in the Benelux. We currently have 200 suppliers in our portfolio. Our members are both hotel groups and independent hotels and related other hospitality companies in the 3* to 5* segment.In this new position I am working on several projects, like:- Handling billing declarations- Reducing number of outstanding invoices- Recruitment of new colleague/trainee- Improving internal structures- Improving efficiency in work processes- Making sure to do everything possible to make (work) life easier for others :-)
  • Solkitchen Catering
    Mede-Oprichter
    Solkitchen Catering Jan 2022 - Present
    Amsterdam, Noord-Holland, Nederland
    Private chef, catering en maaltijdboxen. Wat we ook voor je maken, we koken altijd met liefde en passie
  • Nh Hotel Group
    Staffing Hub Manager (Project)
    Nh Hotel Group Apr 2021 - Dec 2022
    Due the the impact of COVID-19 I was asked to set up a new department for the NH Hotel Group as a temporarily project. First of all we started as a coordinator between the supply and demand for staff in the Hotels in The Netherlands. After a successful start up, we extended our services with the coordination of Outside Labour as well as Recruitment Support for all hotels in The Netherlands.
  • Nh Hotel Group
    Operations Manager
    Nh Hotel Group Jun 2019 - Apr 2021
    Amsterdam Area, Netherlands
    With its 650 rooms, nhow Amsterdam RAI is the largest newly built hotel in the Benelux region. Every nhow hotel adapts itself like a chameleon to current trends, 24/7. With the revolutionary design, strong programming and state-of-the-art facilities, a stay in nhow will always be a unique experience. nhow RAI Amsterdam is focused on connectivity, innovation and media in the broadest sense. The design of the rooms is inspired by the 6 directions in which the corners of the building are pointing to: south, east, north, soutwest and northwest. Come and visit us soon!
  • Nh Hotel Group
    Pre-Opening Manager Nhow Amsterdam Rai
    Nh Hotel Group Feb 2019 - May 2019
    Amsterdam Area, Netherlands
    With its 650 rooms, nhow Amsterdam RAI will become the largest newly built hotel in the Benelux region. Every nhow hotel adapts itself like a chameleon to current trends, 24/7. With the revolutionary design, strong programming and state-of-the-art facilities, a stay in nhow will always be a unique experience. nhow RAI Amsterdam is focused on connectivity, innovation and media in the broadest sense. The design of the rooms is inspired by the 6 directions in which the corners of the building are pointing to: south, east, north, soutwest and northwest.
  • Nh Hotel Group
    Interim Hotel Director
    Nh Hotel Group Oct 2018 - Feb 2019
    Amsterdam Area, Netherlands
    The NH Carlton has 218 rooms and several meeting rooms and is located at the Flower Market in Amsterdam. The best location possible! By the end of the year this hotel will be totally renovated. During the coming months we will prepare the hotel for renovation and make sure we are ready to kick some ass when we open again.Supervising tasks in the operation, including:• Coordinating the drawn up duty rosters and work schedules (by department heads)• Supervising/coordinating the performance of duties through instructions to department heads/assistants according to NH standards• Determining personnel occupation, recruitment, dismissals and appointment of new employees in accordance with NH policies. Supervising sufficient training of new employees, carrying out assessment and giving training. All in consultation with the cluster manager for management positions.• Providing an attractive and optimal package of products and services for the target group. Promoting ideas/proposals from department heads, working out plans/campaigns • Maintain local business networkMonitoring efficiency/productivity and yield of operations. That includes:• Drawing up plans and a draft budget• Monitoring realization, tracking and steering deficiencies• Development of improvement activities, implementing cost savings• Purchase for 85% compliant, controlling purchasing costs• Providing information and proposals for budgeting and investments to the Cluster ManagerIn charge of adequate administration, compiling and sending invoices and control of outstanding claims, for payment of invoices and compiling of periodical management information. Responsibility for deficiencies and discrepancies.
  • Nh Hotel Group
    Assistant Hotel Director And Quality Coordinator (Project)
    Nh Hotel Group May 2018 - Oct 2018
    Nh Carlton Amsterdam
    The NH Carlton has 218 rooms and several meeting rooms and is located at the Flower Market in Amsterdam. The best location possible! By the end of the year this hotel will be totally renovated. During the coming months we will prepare the hotel for renovation and make sure we are ready to kick some ass when we open again. Besides this project I will do everything in my power to increase the quality scores of some NH hotels in need.
  • Nh Hotel Group
    Bu Leader Transformation Plan
    Nh Hotel Group May 2016 - May 2018
    Hoofddorp
    NH Hotel Group is currently in Transformation. In this new role within NH Hotel Group I am analyzing, controlling and improving the KPI's set for all the hotels within the Business Unit: Benelux, United Kingdom and South Africa, together with my team. These KPI's are set to optimize the processes within the hotels. Besides these goals, we learn the hotels how to use SAP in the best way possible. On top of that we are involved in the takeover of openings of new Hotels, to make sure the systems used for Operations are set up in the correct way. And last but not least we are assisting the hotels with all kinds of questions they might have concerning the use of SAP on a daily basis. We are in close contact with all hotels on a regular basis, as well as the HQ in Spain.
  • Nh Hotel Group
    Regional Sap Analyst (Project)
    Nh Hotel Group May 2015 - May 2016
    Amsterdam Area, Netherlands
    In the region of Amsterdam I was supporting the Amsterdam Hotels with different SAP MM and SAP FI challenges: Check open Purchase Orders, analyzing the Hotel's P&L's, set up trainings to improve knowledge and use of SAP, training on the Job in the hotels and all things that will help the region to make better use of the possibilities in SAP.
  • Nh Hotel Group
    Assistant Hotel Manager
    Nh Hotel Group Mar 2013 - May 2015
    Nh Museum Quarter, Amsterdam
    The NH Museum Quarter is a hotel with 163 rooms and 2 meeting rooms. As Assistant Hotel Manager I am responsible for the following:Supervising tasks in the operation, including:• Coordinating the drawn up duty rosters and work schedules (by department heads)• Supervising/coordinating the performance of duties through instructions to department heads/assistants according to NH standards• Determining personnel occupation, recruitment, dismissals and appointment of new employees in accordance with NH policies. Supervising sufficient training of new employees, carrying out assessment and giving training. All in consultation with the cluster manager for management positions.• Providing an attractive and optimal package of products and services for the target group. Promoting ideas/proposals from department heads, working out plans/campaigns • Maintain local business networkMonitoring efficiency/productivity and yield of operations. That includes:• Drawing up plans and a draft budget• Monitoring realization, tracking and steering deficiencies• Development of improvement activities, implementing cost savings• Purchase for 85% compliant, controlling purchasing costs• Providing information and proposals for budgeting and investments to the Cluster ManagerIn charge of adequate administration, compiling and sending invoices and control of outstanding claims, for payment of invoices and compiling of periodical management information. Responsibility for deficiencies and discrepancies.
  • In Between Jobs
    Maternity Leave
    In Between Jobs Sep 2012 - Mar 2013
  • Experisnl
    Manager Interim Professionals Finance (Voorheen Vitae)
    Experisnl Sep 2010 - Sep 2012
    Vitae, Elan en Jefferson Wells zijn per 1 april 2012 samengegaan als Experis. Experis verbindt de ambities van de organisatie met het potentieel van Professionals in Finance, Engineering, IT en Professional Management Assistance.In de functie van Manager Interim Professionals ben je de spil bent tussen professionals en opdrachtgevers. Advies geven aan de opdrachtgever als het gaat om personeelsvraagstukken en de invulling van interim-opdrachten. Voeren van koersgesprekken, interimmers adviseren en coachen in hun loopbaan en zorgen voor succesvolle plaatsingen bij werkgevers.
  • None
    Travelling Around The World
    None Jan 2010 - Jul 2010
    Travelling around the world.
  • Manpower Inc.
    Branch Manager
    Manpower Inc. Apr 2007 - Feb 2010
    Begonnen in Purmerend en per 1 januari 2008 overgeplaatst naar Zaandam. Leidinggeven aan het team van medewerkers, coördineren van de uitvoering van de werkzaamheden van de medewerkers, motiveren, stimuleren, begeleiden, trainen en beoordelen van medewerkers, acquisitie, relatiebeheer, verkoopgesprekken, klachtenafhandeling, budgetbeheer, uitvoeren van HR gerelateerde zaken zoals ziekteverzuim en sollicitatiegesprekken, intakegesprekken.
  • Nh Hoteles
    Front Office Manager/Leeuwenhorst
    Nh Hoteles Nov 2005 - Apr 2007
    Het hotel bestaat uit 513 kamers en 110 vergaderzalen. Leidinggeven aan het team van medewerkers, coördineren van de uitvoering van de werkzaamheden van de medewerkers, motiveren, stimuleren, begeleiden, trainen en beoordelen van medewerkers, debiteurenbeheer, cashflow binnen het hotel, klachtenafhandeling, personeelroosters maken, uitvoeren van HR taken zoals sollicitatiegesprekken, ziekteverzuim, lid van het Management team.
  • Nh Hoteles
    Front Office Manager/Naarden
    Nh Hoteles Mar 2004 - Nov 2005
    Het hotel bestaat uit 128 kamers en 16 vergaderzalen. Leidinggeven aan het team van medewerkers, coördineren van de uitvoering van de werkzaamheden van de medewerkers, motiveren, stimuleren, begeleiden, trainen en beoordelen van medewerkers, klachtenafhandeling, personeelroosters maken, uitvoeren van HR taken zoals sollicitatiegesprekken, ziekteverzuim, lid van het Management team, Manager on Duty.
  • Nh Hoteles
    Deskmanager/City North
    Nh Hoteles Jul 2001 - Mar 2004
    Het hotel bestaat uit 268 kamers en 9 vergaderzalen. Begonnen als stagiaire en uiteindelijke doorgegroeid naar deskmanager. In- en uitchecken van gasten, informatie voorziening, maken van reserveringen, klachtenafhandeling, cashier, In deze functie van deskmanager werd ik eindverantwoordelijk voor de een dienst. Daarbij ook roosters maken, motiveren, stimuleren, begeleiden van personeel en inwerken van nieuw personeel.
  • Nh Hoteles
    Receptionist/City North
    Nh Hoteles Mar 2000 - Jul 2001
  • Nh Hoteles
    Trainee Purchasing Departement
    Nh Hoteles Sep 1999 - Mar 2000
    Stage Afdeling Inkoop bij Golden Tulip Hotels bv in Hilversum

Natasja Heintz Skills

English Excel Word Powerpoint Dutch German Hospitality Outlook Hospitality Management Spanish Microsoft Excel Microsoft Word Employee Management Employee Training Recruiting Hr Consulting Operations Management Management Training Microsoft Office Human Resources

Natasja Heintz Education Details

Frequently Asked Questions about Natasja Heintz

What company does Natasja Heintz work for?

Natasja Heintz works for Coperama Benelux

What is Natasja Heintz's role at the current company?

Natasja Heintz's current role is Directeur operations.

What is Natasja Heintz's email address?

Natasja Heintz's email address is n.****@****itae.nl

What schools did Natasja Heintz attend?

Natasja Heintz attended Hogeschool Inholland, Tio College, Damstede, Damstede.

What skills is Natasja Heintz known for?

Natasja Heintz has skills like English, Excel, Word, Powerpoint, Dutch, German, Hospitality, Outlook, Hospitality Management, Spanish, Microsoft Excel, Microsoft Word.

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