Natasya Mutia

Natasya Mutia Email and Phone Number

Undergraduate Law Student at Indonesia Open University/ Executive Assistant | Secretary | Customer Relation @ HATATA
Natasya Mutia's Location
South Jakarta, Jakarta, Indonesia, Indonesia
About Natasya Mutia

Hello! I am a woman who is physically and mentally healthy, good for communication, likes to meet new people and likes to build good relationships with clients, like challenge and have to learn something new, highly motivated and confidence for the opportunity. Ability to work a flexible schedule, work well in a fast-paced environment and be proficient in administration, demonstrate detail-oriented skills in processes as well as good results by communicating clearly and proficiently with clients and co-workers to achieve good company targets.Feel free to connect and get in touch via LinkedIn message or email:ntasyamta@gmail.com / tasyamutia684@gmail.com

Natasya Mutia's Current Company Details
HATATA

Hatata

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Undergraduate Law Student at Indonesia Open University/ Executive Assistant | Secretary | Customer Relation
Natasya Mutia Work Experience Details
  • Hatata
    Assistant
    Hatata Jan 2024 - Present
    South Jakarta, Jakarta, Indonesia
    • Schedule and Meeting Management | Organize and maintain meeting schedules, appointments ensuring all parties involved are present as well as preparing agendas, distributing materials and recording meeting minutes.• Communication and coordination | Direct Coordination with Partner Manager & Director (CEO), Handling telephone calls, emails and letters, Lark & Google Business and conveying important information to related parties, as well as coordinating with internal and external parties.• Documentation | Compile, archive and manage important documents, presentations, MoM & minutes, present sales, income and expense reports and realistic estimates to the management team.• General Administrative Duties | Manage invoice, administrative and other needs, such as procuring budgets for goods or services and filling out forms.• Project Support | Understand company SOPs, provide administrative support for special projects, including research and preparation of presentations, have good data analysis skills to decide on marketing plans, as well as oversee all marketing activities and ensure they align with the marketing strategy with the sales team & marketing.• Detail Oriented by Arranging flight schedules and purchasing tickets for managers, Helping organize daily needs and organizing office needs and activity schedules with professional reminders and preparing neat and detailed reports required by superiors.
  • Pt. Pakuwon Jati Tbk
    Customer Relations Officer (Cro)
    Pt. Pakuwon Jati Tbk May 2023 - Jan 2024
    South Jakarta, Jakarta, Indonesia
    • Handling Customer Complaints | Receive and resolve customer complaints through various communication channels, carry out internal communications with customers and resolve customer questions & complaints, collect feedback and provide satisfactory solutions.• Building Relationships with Customers | Establish proactive communication with customers to understand their needs, and promote strong and long-lasting customer relationships by partnering with them and understanding their needs, managing customer databases, conducting regular follow-up and providing the best service.• Providing Product and Service Information | Carry out merchandise and product stocking processes regularly, provide accurate information about company products and services, Train customers on how to use products effectively.• Customer Data Analysis | Analyze customer feedback or former competitors to improve products and services and Compile reports and investigate customer satisfaction and market trends using forms.
  • Mobil88
    Member Of Astra - Sales Service Advisor
    Mobil88 Aug 2022 - Jan 2023
    Central Jakarta, Jakarta, Indonesia
    • Greeting and Serving Customers | Greet customers who come to the showroom, provide initial product information, and assist customers in the vehicle selection process, fully understand Dynamic 365 & Power App and vehicle specifications, as well as negotiating price offers and closing sales transactions until payment.• Handling the Sales Process | Manage sales documents, process payments, and arrange vehicle delivery.• Achieving Sales Targets | Strive to meet or exceed sales targets set by the company, including conducting follow-ups and sales strategies.• Providing After-Sales Service | Provide information and support after the sale, including explanations of maintenance procedures and after-sales services.• Preparing Sales Reports | Create and present sales reports that include target achievement, sales activities, and customer feedback.• Maintaining Customer Relationships | Build and maintain long-term relationships with customers to increase loyalty and gain referrals. • Hold branch social media accounts, create content planner by knowing product knowledge, purchase benefits (Astrapay) and voucher discount and make videos on social media with the latest trends.
  • Pt Bank Rakyat Indonesia (Persero) Tbk
    Data Entry Representative | Internship & Contract Officer
    Pt Bank Rakyat Indonesia (Persero) Tbk Mar 2022 - Aug 2022
    Central Jakarta, Jakarta, Indonesia
    • Collect of data from various sources such as forms, documents, emails, or other applications, entering verified data into the system or database according to the specified format.• Check the accuracy and consistency of the data collected by comparing it with the original source, create periodic reports on transaction activity or customer data for internal purposes.• Organizing and processing of the data for further analysis, such as arranging the data in an appropriate format or performing aggregation.• Data maintenance | updating and managing existing data, and deleting irrelevant or obsolete data.• Archiving data and documentation related to systematic and organized manner and Process customer requests related to data and ensure fast and accurate responses.

Natasya Mutia Education Details

Frequently Asked Questions about Natasya Mutia

What company does Natasya Mutia work for?

Natasya Mutia works for Hatata

What is Natasya Mutia's role at the current company?

Natasya Mutia's current role is Undergraduate Law Student at Indonesia Open University/ Executive Assistant | Secretary | Customer Relation.

What schools did Natasya Mutia attend?

Natasya Mutia attended Universitas Terbuka, Sekolah Indonesia Kuala Lumpur.

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