We use rigorous research and advocacy to advance inclusive financial systems for low-income people around the world.

➤ Agile Scrum Lead and Chief Product Officer for the Center’s social enterprise ecosystem product offerings.➤ As a member of the Center Leadership Team (CLT), reported directly to the Executive Director in support of institutional health, organizational alignment, strategic planning, business development, and key stakeholder engagement.➤ Directed and managed innovations and accelerator’s programmatic delivery of support functions including recruitment and selection of social entrepreneurs, curriculum development and improvement, mentorship, events, and quality control.

➤ Supported financial institutions through IFC's DIGILAB, an exciting digital transformation accelerator for banks and microfinance institutions.

➤ Contributed to financial institutions’ digital transformation, consumer protection, financial inclusion policy analysis, women's economic empowerment, and capacity building.➤ Monitored financial sector developments and promoted responsible financial inclusion policies.➤ Led grant proposal development for an international consumer protection player, from initial needs assessment through to budget preparation.➤ Conceptualized interactive learning events, analyzed capacity-building gaps at institutional and industry levels, and managed subject matter experts to deliver complex self-sustainable capacity-building programs responsive to market needs.➤ Proven track record of implementing highly evaluated, effective, cost-efficient solutions and designing and delivering in-depth learning programs, workshops, and e-learning training events.➤ Highly committed to aid effectiveness through project monitoring and evaluation.

➤ Helped lead the delivery of training in the area of financial inclusion in three languages to support capacity building at a global level with over 7,000 alumni, while providing strategic risk discussions adapted to C-Suite executive needs.➤ Implemented the Institute's strategy for updating training content and new program development for digital financial services.➤ Guided 80+ Institute faculty on technical content and training design using curated case studies. ➤ Developed a new, highly evaluated executive program with specialized tracks on digital financial services in English, French, and Spanish and helped refresh and update the existing programs.➤ Contributed to marketing efforts, communication, and partnership negotiations as well as and ensured coordination and communication with internal or external stakeholders on issues related to fund management.➤ Led oversight and report writing for the Institute’s largest grant ($12 million) as well as fundraising with a range of funders, including bilateral aid agencies, private foundations, and multilateral stakeholder engagement.

➤ Managed IFC's responsible finance project in Bosnia and Herzegovina and financial inclusion advisory services in in Eastern Europe and Central Asia focusing on curbing client overindebtedness and financial resilience strategies, while liaising with funders or stakeholders for new business prospecting.➤ Led transformation of MFIs into commercial banks and guided regional work on consumer protection and responsible finance with relevant regulatory advisory assistance provided to several central banks in the region.➤ Established a mainstream debt counseling and financial literacy service in Bosnia and Herzegovina and led refinement as well as roll out of market level over-indebtedness studies now implemented in several countries in the region.➤ Developed an industry-level microfinance training program in Myanmar and credit bureau project management in the Caribbean and delivered cross-regional support through the design of a national financial literacy campaign for Belize.➤ Coordinated, prepared, and guided investment and advisory services teams to develop program proposals for bilateral and multilateral donor facilities.➤ Managed direct relationships with operational counterparts in the public and private sectors including with other multi-lateral development banks and IFIs on issues related to blended finance projects and opportunities.➤ Oversaw portfolio management and reporting including coordinating and facilitating financial, business, and operational audits and external evaluations as required by funding sources, stakeholders, and key contributors.

➤ Provided vision and strategic leadership to enable this local institution employing 50+ local consultants, trainers, researchers and raters to become financially viable while fine-tuning the business model, restructuring human resources management, enhancing client relationships, and ensuring quality.➤ Led efforts to build the institutional strength and outreach of the inclusive finance sector by providing a full range of high-quality, best-practice technical inputs and support to stakeholders in a sustainable and demand-driven manner.

Network and Marketing Manager – The Microfinance Management Institute, Washington, DC – 01/2007 to 10/2009Microfinance Analyst – The Consultative Group to Assist the Poorest, Washington, DC – 01/2001 to 12/2006Advisory Services Coordinator – Local Initiatives Department, a World Bank PIU and Apex – 12/1998 to 01/2000Credit Policy Adviser – European Commission Delegation to Bosnia and Herzegovina – 11/1997 to 12/1998Microfinance Loan Officer – Women for Women International – 03/1997 to 11/1997