- Assisted to provide the IT picture and concept related to service development for Amadeus PSS.- Provided support to help review Amadeus PSS service contracts (Amadeus ITSA, ELSA,and all related schedules and supplements).- Supported in more information finding, overall recommendations, and internal THAI process for approval (concerning Technology Fund and Manday Allowance) These include ARDW (for ordinary THAI offices and Abroad Call Center)  Amadeus Pay By Link  Amadeus Exchange Payment Platform (with RefX) FTP service migration to THAI AWS Cloud Amadeus Setting up for Airport services for CUTE, CUSS, SBD (through Amadeus Change Procedure) PNR Push to Authority Travel Ready AACC (Amadeus Automated Customer Contact)  RMS (Revenue Management System) POC (Point of Commencement) AVS/NAVS/AVN volume estimation Amadeus Management Service – Extended Expired Miles  Interactive Redemption  Enhanced Baggage Policy (EBP) Reverse E-Ticket Synchronizer Measure to manage the abuse on partial cancellation from Travel Agents through the GDS's- Assisted to provide the IT picture and concept related to service development for the GDS’s (Amadeus, Travelport, Sabre, Abacus, Travelsky, Infini).- Provided support to help review GDS service contracts and all related schedules and addendums, more information finding, overall related recommendations, and internal process for approval.- Created GDS service flow diagram and mapping GDS service with related Fees in the contracts/invoices for clear understanding. These include Direct Access Seamless Availability Direct Sell Cancel Ticket issuing Ancillary service Electronic Miscellaneous Document (EMD) Measure to cross-check GDS invoice against PSS data, supporting auditing processand New Distribution Capability (NDC) support

For the Airport user group (especially for CUTE, CUSS, SBD)- Assisted in reviewing the service provider/airport authority service contract. - Provided the related recommendations or negotiation points in term of service/service fee.- Sought cost information in various components from service providers in the airport, from Amadeus, Network provider, and other concerned parties relating to the in-scope service and calculated for overall cost for the user’s go-nogo decision and budgeting.- Set up service development/delivery plan for each individual airport.- Co-ordinated with related service providers/airport authority in all matters including more information finding.- Co-ordinated with and helped all concerned THAI teams to solve the problems in each planned activity.- Controlled the service development/delivery according to the plan.

- Handled the WAN service procurement and service contract management, controlled service delivery, monitored service provision, including invoice management with SITA, ARINC to support THAI overseas offices and services in the Airports,- Supported WAN management with Amadeus and Star Alliance.- Handled the Messaging service procurement and service contract management, controlled service delivery, monitored service provision, including invoice management with SITA, ARINC to support overall THAI usage.- Handled the EUC service procurement and service contract management, controlled service delivery, monitored service provision, including invoice management for all THAI overseas offices.- Handled the Firewall system service procurement and service contract management, controlled service delivery, monitored service provision, including invoice management for all THAI overseas offices.- Managed for continuous cost saving for WAN and EUC services.- Supported network migrations with Amadeus, and Star Alliances.- Supported Marketing users’ projects related to Reservation, Inventory, and Ticketing.- Supported Airport users’ projects related to BHS, BRS, PNR Push, APP, APIS, CUTE, CUSS, and SBD.- Supported Inventory, Ticketing, and Departure Control migration to Amadeus Altea Systems.

- Worked as an Assembler Coding Instructor for the computer department.- Developed TPF TCP/IP communications to TCP/IP partners supporting several applications.- Coordinated and Set up HTH for EDI communication in TPF in connection with third parties and partners including all GDS’s and Amadeus RES systems supporting Direct Access /Direct Sell / Seat Display / Seat Reservation etc., and Star Alliances.