Provide senior leadership to colleagues across Legal Investigations Support (LIS) about policy-related escalations.Lead trainings for LIS, develop training material, and provide onboarding support for members of the LIS Domestic Criminal team.Manage workflows such as the Law Enforcement Request System, Emergency Response Team, etc. Spearheaded business continuity efforts for the 2020 COVID-19 pandemic, which included after-hours emergency work, in addition to making sure we stayed in compliance with legal requests.Serve as the Global Adoption and Outreach POC for LERS (Law Enforcement Request System). Coordinated outreach to a high volume of both state/federal law enforcement agencies to improve adoption rates for LERS, thus saving hundreds of hours of processing time for LIS.Act as a Custodian of Records and represent Google’s Legal Investigation Support team during criminal trials. Provide live testimony on behalf of Google. Requires Domestic travel across the United States.Provide assistance for various LIS stakeholders including Individual Contributors, Team Leads, Legal Counsel, Product Teams, etc.Support the LIS Intern program, where I directly assisted in overseeing project management.During my tenure in this role (November 2018 - Present), I have been formally recognized by multiple colleagues for going beyond the call of duty and for producing exceptional work:40 Awards (to date): 17 gThanks, 14 Peer Bonuses, 9 Spot BonusWas 1 of 2 people (out of ~105) on Legal Investigations Support (LIS) to receive the 2019 LIS Leadership award. This award is given to a colleague who unites the team despite differing backgrounds, viewpoints, silo, and offices. They exemplify compassion and empathy among working groups. The recipient motivates their colleagues, and encourages, and supports their development. This includes the ability to maintain team focus and decide which direction to push a project or product at critical milestones.

Champion Legal Investigation Support policies and navigate legal challenges at a global scale.Strike the best balance between the forces of legal compliance & Google’s values and policies on protecting ourselves and users' rights in order to improve laws, mitigate risks, and facilitate ongoing progress.Create industry standard, build user trust, and improve operations.Respond to a high-volume of legal process/inquiries (subpoenas, court orders, & search warrants) as requested by local, state, and federal government agencies.Act as the main point-of-contact for Google’s Law Enforcement Response System, where I interact with a variety of different local, state, and federal agencies on a weekly basis. Also, I help to analyze adoption and retention metrics with this system, in addition to working cross-functionally with legal counsel and internal product teams.During my tenure in this role (August 2017 - October 2018), I was formally recognized by multiple colleagues for going beyond the call of duty and for producing exceptional work:20 Awards: 10 gThanks, 7 Peer Bonuses, 3 Spot Bonuses

Effectively handle company emergencies (duress situations, medical emergencies, safety-related accidents, etc.)Ensure compliance with Quality Assessment/Quality Control of all Safety & Security reports on a global scale.Collaborate with key partners across 7 different regions (EMEA, APAC, LatAm, Northern America, NorCal, Data Centers, and Mountain View Headquarters).Train and coach Googlers new to the Global Security Operations Center.Liase with company leadership and local/federal authorities. Conduct intricate postmortem reports and situational reports (SitReps) for executives.Audit Standard Operating Procedures (SOPS) and emergency procedure protocols.During my tenure in this role (April 2016 - July 2017), I was formally recognized by multiple colleagues for going beyond the call of duty and for producing exceptional work:8 Awards: 4 gThanks, 2 Peer Bonuses, 2 Spot Bonuses

Monitored and investigated any issues that occurred throughout all of Google's offices worldwide. Exercised critical decision making and prior experience to investigate any potential security threats. Engaged in complicated projects that required communication and coordination with several internal teams (Legal, HR, Investigations, EHS, Public Relations, Comms, etc).Provided in-depth reports to various teams associated with the Global Security Operations Center.Investigated, documented, and analyzed several types of external communication that were directed towards Google employees and executives. Assisted in conducting highly confident corporate investigations, including criminal, legal, human resource, and safety related incidents.During my tenure in this role (October 2014 - April 2016), I was formally recognized by multiple colleagues for going beyond the call of duty and for producing exceptional work:8 Awards: 6 gThanks, 1 Peer Bonuses, 1 Spot Bonuses

Provided technological assistance to CSU Chico’s campus card access system. Proficiently operated Live Scan fingerprinting equipment for campus police department. Assisted with campus security for visiting politicians and high-risk weekends (i.e. Halloween). Provided late night transportation for students through the university-funded program ‘Campus Connection.’ Assisted any authorized student or staff in need of access to any campus building late at night. Maintained professional relationships with staff, administration, and co-workers at all times.

Assisted in various departmental projects for a three month period.Purged thousands of confidential Police Department records.Created informational reports on statistical data, depending on their CTI (Category, Type, & Item).Transported confidential items to evidence storage.

Organized sensitive and classified data according to assigned case number. Maintained and indexed high quantities of criminal rap sheets, criminal charges, conviction sentences, fingerprints, and photographs in a detailed fashion. Managed confidential tasks and assignments while assisting Identification Bureau employees. Trained in the DOJ mandated training course in the use of the CLETS (California Law Enforcement Telecommunications System).