Nate Bacon Email & Phone Number

United States

Grand Rapids

-Supported C-class and Vp leadership, as well as their direct reports needs.-Prioritizing tasks based on time sensitivity.-Scheduled internal; external, and remote meetings with extremely tight time frames. -Managed Room reservations.-Event planning on and offsite including catering; video conferencing prep, flight/hotel/conference room/dining booking, and.

Kentwood, Michigan, United States

-Set up Cisco roomkits for all conference rooms. Including switching to a new network.-Created documentation for Cisco room kit use.-Worked on phone system transition from Mitel to Cisco.-Coordinated in the configuration of ADP time clocks over to the Perrigo network.-Took inventory of all monitors on US side of the company.-Mapped out all work areas with.

Greater Grand Rapids, Michigan Area

Coordinated through LAN sweeper for ticketing, inventory, and pushing out software.· System Administrator duties such as Active Directory; Office/Microsoft 365, Exchange, Skype, Teams, and WSUS.· Provided support for elderly residents along with employees.· Followed up with clients to verify optimal customer satisfaction following support engagement and.

Kentwood, Michigan, United States

• Assisted in the coordination and implementation of disaster recovery
• Took ownership of stabilizing conference room systems. This consisted of Polycom Trio and Group Series hardware running Skype for Business software.
• Part of a team that substantially renovated the monitor wallpaper and instructional documentation for all conference rooms. This communicated how to use each of the conference rooms tech with a more intuitive design.
• Helped revitalize Helpdesk by improving customer service, response time, resolution time, and organization.
• Upgraded and migrated Premysis badge software.
• Coordinated with the rest of IT in creating documentation to improve communication across the entire team.

Contract work

• Active Directory
• Cisco CUCM, Unity, Jabber, VOIP
• Citrix, Unidesk, Xen Desktop Director
• Office 365, Exchange Management
• VM ware, Vsphere 6.5
• Windows 7 and 10 enterprise

• Oversaw 9 companies with very diverse set ups. Metal Components was where the IT department was stationed but we were responsible for a financial groups entire operation which consisted of companies dealing in; metal.
• Responsible for over 300 end users, 200+ workstations, 200+ phones, and 11 locations. Worked with Microsoft servers 2003 to 2012.
• Level 1 & 2 troubleshooting. At times some level 3 was involved.
• Active Directory management of users, workstations, and group policy.
• Managed both Exchange and Office 365.
• Worked with ticketing system that involved detailed communication of troubleshooting and timekeeping used for billing.

• Part of a 2 person Admin team overseeing 20+ servers (Virtual and physical), 100 stations, 120 phones, 90+ end users & 4 locations throughout Michigan. Our support consists of 2 personnel for transferring documents to.
• Level 1 & 2 troubleshooting.
• Extensive and up to date Network mapping.
• Active Directory management of users and workstations.
• Manage & deployed virtual servers through Vmware.
• Workstation hardware and Software documentation through Helpdesk system.

Greater Grand Rapids, Michigan Area

• Responsible for setting up and problem solving operations for loading chemical resins into drums and tank wagon trailers.
• As a Process Tech I ran operations; read schedules, prioritized the order of operations, filled out proper paperwork, and improvised solutions to problems all with no direct supervision on a daily basis.
• Responsible for measuring correct weights for tank wagons and drums being filled, as well as, correct measurements for materials being mixed in blend tanks to create a final product.
• Maneuvered tank wagons and semi trailers into tight areas on property with very little room for error. The same maneuvering was required for transporting drums with a hilo around the plant.
• Managed hazardous waste removal with proper paperwork and labeling. routed liquid materials through a labyrinth of pipes and valves everyday with no room for error.
• Routinely participated in safety, MSDS, DOT, and CPR training/certification.

Moline, Michigan

• Responsible for reading blueprints and customizing machines to run specific forming of steel tubing for use in semi trucks and tractors. Very low orders. Close to custom work. Very little room for error. Also.
• Troubleshot Operating system, database, Printers, and access points to assure production continuity due to our IT support not being local or providing remote services.

• Responsible for running the machine at the end of our assembly line and making the final quality inspection before it gets packed off. I was responsible for completing all the paper work for the line and filling out.
• They were encountering many challenges in reaching production and quality goals when I arrived on the LH JS line. I worked hard to help create a team to not only reach, but exceed these goals. Production supervisor.