Nathan (Nate) Brinkerhoff Email & Phone Number

Grafenwöhr, Bavaria, Germany

● Expert in loading/unloading operations and safety procedures, vehicle-mounted navigation and global positioning satellite (GPS) system, radio communication, and transporting hazardous material● Proficient in vehicle, convoy security, defense, and recovery operations● Maintains company compliance by providing monthly training requirements to enhance the unit and individual readiness by monitoring and updating the employees’ files● Assist over 90 employees with finance, trainings and certification questions and providedtechnical support, troubleshooting and customer service satisfaction● Update spreadsheets for advising the unit leadership

Salem, Ohio, United States

● Operated heavy equipment to include forklifts and overhead cranes with 75-100 ton capabilities,in addition to driving company trucks● Implemented safety standards to assist in cleaning, maintaining and organizing workspacesdaily, properly disposed of sharp objects, ensured all machines had safety shields in place● Assisted in training on proper and safe cleanup of hazardous materials along with wearing proper PPE● Coordinated with shipping companies to pick up machines ready to ship on a weekly basis● Met all shipment deadlines to provide satisfactory customer service

Lisbon, Ohio, United States

● Supervised 60 staff members and 300 inmates● Investigated and recommended corrective actions to the warden on operational deficiencies● Coordinated, compiled, and reviewed incident reports and assisted inmates with filing grievances● Conducted internal audits to ensure we maintained compliance in accordance with Ohio State regulations● Performed interviews, staff training, staff terminations and performed conflict resolution with staff and inmates

Chandler, Arizona, United States

● Assisted customers with placing orders online or by phone● Communicated with the shipping department that all prioritized orders were pulled, and packagedand shipped before the cut off time● Implemented lean six sigma training training tactics to streamline warehouse efficiency and organizational purposes● Conducted training for new sales and warehouse associates as well as certified all warehouseassociates on all forklift and pallet jack equipment● Designed a process for returned merchandise authorizations (RMAs) for receiving,whichsystematically arranged merchandise for proficient resolution

Phoenix, Arizona, United States

● Maintained a daily purchasing budget of 30k with 100% accountability● Acquired parts by calling or placing orders online from suppliers● Adhered to compliance regulations in accordance with the Federal Aviation Administration by labeling all parts that were sterilized● Conducted weekly audits of all hazardous material to ensure it wasn’t expired● Contacted hazmat companies to remove old hazardous liquids from premise when storage containers were full

Rome, New York, United States

● Operated overhead cranes by safely utilizing straps or chains to lift parts weighing up to 30 tons● Active safety committee member responsible for analyzing facility safety by conducting internal audits● Communicated with the quality control department to see what parts were on their daily inspection list● Performed inspections by using 12”-24” inside and outside micrometers● Prepared machines for shipping overseas by rustproofing all non painted surfaces, shrink wrapping the machines and building wooden crates to secure all parts safely inside the crate

Utica, New York, United States

● Troubleshot technical issues for customers with online banking needs● Provided exemplary service by handling between 80-100 calls per day in a fast paced, goal oriented environment● Tested new technology services prior to client rollout to report any defects to be resolved● Audited internal training solutions provided to employees to create a faster troubleshooting path to resolve clients technical issues more quickly

New Hartford, New York, United States

● Provided exceptional customer service by my willingness to assist every customer no matter the task● Commuted to job sites and worked alongside construction managers to analyze blueprints for materials list● Built estimates for contractors and steadily grew a professional sales relationship with over 50 local businesses while promoting sales● Operated forklift machinery, upheld safety standards while unloading delivery trucks, and distributed merchandise throughout the store to the right department