Nate Howe Email & Phone Number

Boston, Ma, Us

KEY PROJECTS• Oversee technical aspects of the build-out of the company’s 65,000 sq. ft. pilot and MDU site, partnering with business unit leaders to account for present and future needs.• Take ownership of the company’s IT functions from an MSP, transitioning to an internally managed model, including implementation of a ticketing system, building single sign-on and MDM enrollment policy sets using Microsoft Intune for PCs, Macs, and mobile devices to allow touchless deployment, then do the same for a sister company.• Assist with the wind-down of the company including negotiating exits from all existing contracts to the company's advantage. RESPONSIBILITIES• Lead the company’s IT function, developing and maintaining policies and procedures that both fit the business’s needs and are consistent with accepted best practices.• Own all aspects of the company’s technology stack, extending into the management of tools used by multiple business units.• Maintain relationships with business unit leaders, ensuring their needs are accounted for and developing standards that work across the organization.• Manage the changing relationship with existing IT vendors and new ones as needed.

Andover, Massachusetts, Us

KEY PROJECTS• Design and plan implementation of a virtualized server environment, including evaluating both cloud and on-prem solutions to suit business needs.• Design and implement network infrastructure in multiple US office locations, with a goal of enterprise-grade reliability and security.• Transition users from a cumbersome cloud desktop environment to using Azure AD and Intune, moving from a cloud file server to Sharepoint Online. RESPONSIBILITIES• Manage the technology stack of a growing business to the latest technologies and best practices, preparing for continued sustainable growth.• Oversee all aspects of the Microsoft Online landscape.• Maintain contact with internal stakeholders as well as external vendors.

Boston, Ma, Us

• Managing IT procedures, standards, and policies (i.e. network-monitoring, cybersecurity, system configuration)• Develop strong relationships with vendor partners to manage scope and ensure a proper level of service is provided• Build a strong security and internal audit practice, ensuring compliance with PCI and GDPR.• Create, maintain, and enforce policies and procedures related to privacy, change management, and security• Oversee helpdesk support, build continuous improvement process, and serve as escalation point for employees and franchisees. Train and coach IT staff and provide technical assistance to office staff as needed• Manage system-wide rollouts of new technology to restaurants• Manage cloud-based infrastructure with Office365 core and AWS BI environment• Serve as key partner for all business units when looking for new technologies

Boston, Massachusetts, Us

KEY PROJECTS• Consolidate internal IT functions as first full-time IT person.• Migrated from Jive to Fuze for VoIP.• Implemented CB Defense as first endpoint security solution.• Brought in Okta for SSO to simplify user account management.RESPONSIBILITIES• Provide desktop support for up to 130 users, including assistance with personal devices.• Maintain three ESX hosts, multiple guests and EMC storage array.• Responsible for selecting, vetting and managing relationships with vendors.• Manage accounts and permissions for Active Directory, Ofice 365, Google Suite, Fuze, GoTo, Zoom, Slack, Jira/Confluence, internal production LDAP/VPN, Okta.• Maintain security system (Averics Cogito).• Manage VoIP telephony (Jive, Fuze).

Boston, Ma, Us

KEY PROJECTS• Move two offices within one week including building new network infrastructures.• Switched VoIP providers from Shoretel to Mitel.• Complete integration of IT stack into CDI Corporation’s:• Office 365 tenant-to-tenant migration while keeping edgerock.com domain.• AD-to-AD migration, switching PCs from Win7 Pro to Enterprise and maintaining existing user folders with new logins.• Assist with moving onto CDI network infrastructure with no user downtime.RESPONSIBILITIES• Provide desktop support for 70 users, including assistance with personal devices.• Maintain three physical servers and three virtual servers, including monitoring nightly backups.• Monitor health of all servers, laptops, monitors and printers, and ensure compliance with usage policies.• Maintain stock of spare PCs for new hires and replacements as needed.• Train new hires in IT policy as well as use of systems, shared resources, phones.• Manage accounts/permissions in Active Directory, MaxHire, Office 365, sharepoint, InsightSquared and salesforce/work.com.• Maintain Group Policy and deploy software as needed to meet business needs.• Design and implement networking infrastructure for up to four interconnected office locations.• Manage VoIP telephony (Shoretel, Windstream/Mitel).• Maintain relationships with key vendors and perform all IT purchasing.• General facilities-related duties.• Maintain security system for the Boston office (S2 NetBox).• From Jul. ’15 – October ’15, perform similar duties for the parent and two sister companies.

Cambridge, Ma, Us

Serve as first point of contact for the lab's IT needs - triage incoming requests and respond as quickly as possible to both on-site and remote users.Assist with troubleshooting of lab equipment.Escalate issues as needed.QA testing of internally-developed mobile applications and websites.Maintain lab's device tracking database (CouchDB).Research, purchasing and assembly of IT hardware for the lab.Set up and break down conference rooms for meetings and classes, often on short notice, including all IT needs - projectors, VoIP, videoconferencing systems, etc.

Us

Trade Flow; Enter trade information into PKS as provided by portfolio managers.Set up new securities as needed in PKS, Asset Control, and InvestOne using data from Bloomberg and Reuters 3000.Develop and implement QA testing plans for internally-developed software applications.Conduct regression testing and follow up with developers as needed.Track trade errors on a daily basis, as well as full trade volume.Monitor external trade file activity for errors on a daily basis.File incoming performance documents from external managers in Vignette Collaboration.Assist the Collaboration development team with troubleshooting the COM Outlook Add-in.Daily use of Bloomberg, Reuters 3000, PKS, Asset Control, InvestOne, Excel, Vignette Collaboration, HMC External Management Portal, other in-house software, and various Java scripts.

Us

File incoming performance documents from external managers in Vignette Collaboration.Interface with users at all levels within the company to facilitate integration with and replacement of established content management,Assist with training and troubleshooting in Vignette Collaboration.Track country/sector portfolio exposure using in-house software tools.Scan presentation materials, prepare board books, and perform various other tasks for the Liquid Markets and Private Equity Groups as needed.Perform other tasks supporting Collaboration users as needed, including troubleshooting both users' systems and Collaboration issues.Assist the Collaboration development team with troubleshooting the COM Outlook Add-in.Daily use of Vignette Collaboration, Excel, other in-house software, and various Java scripts.

Use online databases and statistical sources to research potential venues, individual clients, and institutions.Prepare I-129 forms for 0-1B, P-1 and P-1S visa petitions, including gathering sufficient support evidence.Negotiate contract terms to meet the needs of all involved parties.Provide excellent service to, and mediate any disputes between, a diverse range of artists and venues.Make both U.S. and international travel arrangements for clients.Ensure the accuracy of all incoming and outgoing paperwork.Maintain performance calendars and artist information (in both physical and digital systems) for 40 artists, up to 300 performances per calendar year.Maintain correspondence with top venues by e-mail, phone, and typed letters.Prepare W9 tax forms for venues as needed.Manage targeted direct-mail marketing projects.Daily use of FileMaker Pro 5, MS Word, Corel WordPerfect, Eudora.

Research, design and implement all marketing and publicity for University Players, including posters for individual shows as well as season brochures, using MS Word and Photoshop.Provide first-tier IT support services to department faculty and students.Maintain student record files.Respond to all departmental telephone inquiries.

Austin, Tx, Us

Satisfy a diverse range of customers.Operate cash registers; accurately handle cash, credit, check, and EBT transactions.

Bachelor Of Arts (B.A.), Theatre/Theater

Ba, Drama